Car rental
Excellent service!
I will never pass by thirfty again
(Translated by Google) bad reception
Wrong vehicle
Very expensive and highly taxed
Simple and efficient !
(Translated by Google) The reservation process via the Authentik Canada website is very clear, for car rental, and includes all the information necessary to understand which insurances are included and which are not. In addition, it is possible to contact customer advisors at any time!
I also want to say that the rental company on site (AVIS) did not pose any difficulty for the use of the voucher and the bank card associated with the payment. I will therefore not hesitate to go back to the site for another reservation.
[...]
Good surprise
(Translated by Google) Despite a long enough waiting time to pick up our car, we were very satisfied with the customer service. In lack of employees to prepare the cars, we were upgraded and were suddenly able to travel in a mini van, which greatly enhanced our trip.
Vehicle rental with confidence
(Translated by Google) Vehicle rental for 17 days of travel in Quebec. Pick-up and vehicle in accordance with the reservation, quick and hassle-free return. Agency in the practical and well indicated airport car park, especially for the return. Competitive price without unpleasant surprises.
All good
(Translated by Google) Own vehicle corresponding to the request made quickly available.
Quick return formalities
No problems in use
Location
(Translated by Google) Very available, good advice
Upgrade
(Translated by Google) They had a car to take to another airport. So we were able to enjoy an SUV for the same price.
Location Toyota Corola
(Translated by Google) The service from the Thrifty rental company was good, very pleasant staff, but the Corola has a problem, the passenger seat cannot be adjusted in height, and my wife, who is 1m58, was too low and could see badly outside.
Very comfortable car
Super service
(Translated by Google) Thank you I had to make changes and it was very easy. Great price
Excellent service
(Translated by Google) The prices are competitive but it is above all the service that stands out. We feel well supported.
Still very satisfied with this car rental
(Translated by Google) Finally a new Chrysler Grand Caravan. Comfort and safety to cover 2000 km in one week.
Simple car rental - Excellent
(Translated by Google) I did a 15-day rental through Authentik Canada at Thrifty Montreal YUL and everything went very well. Car to be taken at the airport, at the agency which also does Hertz and Dollar. Respected category, almost new car with 13000 km on the odometer. I will come back without problem and always someone to answer you by email at Authentik Canada.
Car rental
(Translated by Google) Communications with Authentik Canada were perfect.
On the other hand at the level of the landlord at the Montreal airport: they charged additional costs for the tires (???) Plus the taxes .. few explanations received if not that it was not included in the total price that I had already paid!!!!
Difficult not to assume this supplement when we are at the counter of the landlord .. with taxes, I had for 100$ can. what's more.
Also I find this additional amount a shame when I rent a car in Canada 2 to 4 times a year.
Next rental scheduled for early January 2022.
Do you have another subcontractor?
[...]
Worry-free rental.
(Translated by Google) A new Ford Escape for a 1500km journey.
What more could you ask for on this Quebec tour for 4 people?
None bad. Great!!!!!
We recommend.
Goodbye.
COMPLETELY SATISFIED
(Translated by Google) Smiling welcome! registration speed! thank you to the Authentik Canada team for your advice and value for money!
An agency available and listening to its customers
(Translated by Google) The Authentik agency is available and attentive to its customers.
Unfortunately its partner Thrifty is much less so and unable to provide a vehicle in the reserved category.
Fast and professional
(Translated by Google) Top notch and efficient staff
Disappointment
(Translated by Google) The car is new, comfortable but unfortunately it is not the category that we had requested. An intermediate category when we should have had a standard category.
We wanted to change it in Ottawa but there were none available in the center of Ottawa and at the airport the reception was really not there.
So, yes it does not matter in itself we made do with it but there was not enough space for our suitcases.
There are problems with the key which did not work at times, the gps turned off for no reason.
Disappointed but hey look good when you pick up your car if that's your category, look all.
[...]
Excellent
(Translated by Google) Perfect, nothing to say.
I even got a big upgrade at no extra cost because the receptionist was very friendly. She passed me a GMC YUKON XL DENALI when I should have had a standard SUV. Perfect
Very satisfied
(Translated by Google) Meets our expectation
Very good value for money and no hidden costs
Perfect
(Translated by Google) Despite our fears about making this trip during this pandemic to find our little girl, everything went well for our car rental.
We have requested the services of the agency on several occasions and we have always had a quick and adequate response.
thank you
Unfavorable
(Translated by Google) We take the complementary insurance at $192
At the delivery of the vehicle surcharged by $182 that the reception agent does not know how to explain to us why
Car not very clean, we had to clean the interior windshield, engine problem on the slopes, no engine pick-up
Super !
(Translated by Google) We had a bigger car than expected, so more comfortable.
Fast service.
We had an Eclipse as a much better vehicle
(Translated by Google) We were supposed to have a Toyota but when we arrived they gave us an Eclipse. Very economical and very comfortable vehicle. Courteous fast service. In addition, Daphné Gagnon followed up our file to perfection. Really very satisfied.
Bad car
(Translated by Google) Delivery of a 7-seater minivan (for 2) in place of the car.
By leaving us no choice of vehicle and telling us it was this or nothing....
Vehicle unsuitable for our request and trip.
Nothing to say for the return of the vehicle.
Good car, very professional agency
(Translated by Google) Good car, impeccable cleaning, very well placed departure and return agencies, flexibility to extend the number of days initially planned.
To recommend !
perfect. All went well
(Translated by Google) a great rate negotiated by authentic. We were also upgraded with a superb car. No problem with Thrifty who did their best to make us feel comfortable.