Car rental
Super
(Translated by Google) Very happy with our experience. The car was clean and in good condition and the service was prompt both on arrival and on delivery of the vehicle. Plus we got an Audi Q3 instead of the Chrysler 300 for free. No unpleasant surprises.
fire department
(Translated by Google) We had a RAV4 instead of a sonata! It was a very nice experience
Nice experience in the west with the rental car.
(Translated by Google) We had a great experience with the Ford Escape rental car. The service was also courteous. Thank you, Nadia & family.
Very good service. I recommend it to everyone.
Excellent service from start to finish!!
Additional fees of $242 have been applied to the rental
(Translated by Google) We had a charge of $10 per day for the 2nd driver and I also had a charge of $242 billed 3 days later, without explanation or email confirming the charge.
very comfortable car
(Translated by Google) To our surprise we had a big new Buick car, very comfortable but driving it is a huge boat and it costs a lot of gas, but all the options with GPS were there so very good.
Everything went very well
Good
(Translated by Google) It wasn't a Chevrolet Sonic, but rather a Venue. Otherwise everything went very well!
Location
(Translated by Google) It was not a hyundai sonata, but a Hyundai Venu. The suitcase was a bit small, but otherwise very satisfied.
Very good service and price
Very good service
(Translated by Google) Very very good service!!!
Great quality/price
(Translated by Google) The fully equipped van was perfect for the type of trip we did. We crossed the Rockies (Calgary/Vancouver) and the possibility of entering the benches on the floor is ideal in order to sleep in the van, and thus reduce the rather high accommodation costs. The value for money was exceptional under the circumstances. I highly recommend booking with Authentik Canada: reliable, easy and hassle-free! I would not hesitate to trust this company again. [...]
We did not have the desired vehicle
(Translated by Google) We were given an older and significantly larger vehicle. Much less practical and which consumed more.
I recommend Authentik Canada
(Translated by Google) No negative comments regarding the rental experience with Authentik Canada.
The customer service is excellent, the answers and the support fast (thank you Manon!!)
The rented car was in very good condition and we are very satisfied with the vehicle.
The tour for competitive prices!
A little questionable the rental
(Translated by Google) I wanted to put two stars but I tell myself that there are worse experiences, then I had my van
3 days before the rental I call AVIS to find out if the reservation has been made (I have already had bad surprises before)
The landlord doesn't seem to find my file and says to me with a very doubtful air: "Ok, ok, we'll find you a van" and he almost hangs up on me.
Once on D-Day, the landlord does not understand how I managed to have a reservation via AuthentikCanada and normally tells me he does not rent a van through this.
Then he says to me with a very exasperated look, you're lucky I found you a van (still happy I paid for it)
He takes me to the van after taking my credit card and blocks me an amount, no details on the amount, we hardly speak to you.
We arrive at the Van, the interior is dirty (crisps lying around on the ground, vehicle not disinfected, the guy does not wear a mask (neither inside the agency, nor in the vehicle), he barely does the turn and go back to his agency mumbling you're lucky to have a van....
Hurry to go on a trip, I tell myself it doesn't matter, you have your van in view of these words, it's already not bad, you will clean it yourself.
On the way back, before returning the vehicle, we take the trouble to clean it completely inside and out, we make it cleaner than we got it. When I let the landlord know that, he replies: If you say soo. (it made me boil a little inside)
And he told me I see some dog hair, I'll charge you with the cleaning. I say to myself, no worries, it's ok for the next customer, just tell me how much, the car was generally very clean, we had already vacuumed and brushed it.
Ready for the car he tells me I don't know, I'm going to check on the computer, arrived at the counter he tells me that it will be 200 dollars. I tell myself that's a lot for a brush stroke on the carpet but hey, I accept my fate. And then I see a bill for 312 dollars (they already had my credit card) Surprise, Surprise... a 300 dollar cleaning.
So beware of kosher fees. And above all do not expect a niquel service. I often rent cars and this is one of my worst experiences
[...]
Great service with Authentik Canada!
(Translated by Google) Hello
We were very satisfied with Authentik Canada's service and thank them for their availability and good advice!
On the other hand, when we arrived in Calgary, we were not well received by the Avis receptionist, the car supplier, too bad.
Easy and efficient rental
Three good service
very satisfied
(Translated by Google) Very fast service when picking up and returning the car.
Very well!
(Translated by Google) Very nice vehicle better than what we booked! New car with only 2000km.
perfect toyota corolla
(Translated by Google) New car, very clean, barely a few km on the odometer. Zero worries at the start, and very quick return of the keys.
Intermediate SUV rented at the airport
(Translated by Google) The car had over 40,000 km and was clean.
Nevertheless, there were impacts on the
Windshield which fortunately did not develop. Very nice Buick model.
New functional and very clean vehicle
Better car than expected
(Translated by Google) Flexible and attentive to customer needs
reception Welcome very well, return concern.
(Translated by Google) Purchase with "Authentik" for years,
very welcome this 5/9/20. On the return 9/19/20 the agent from "Dollar." asks me to pay the fees/taxes:
I refuse because on the "voucher" it writes 0$ cad, to be paid on the spot.
He insists telling me that even if I refuse, it will be taken from the card.
Consultation of the bank at our , the debit is scheduled for the end of September.
I claim from "Authentik", by providing all the documents, and give my agreement so that "Authentik",
take my claim to "Dollar."
4 days later, my account is credited. THANK YOU to "Anthentik", for its welcome and responsiveness to,
resolve this concern.
- No problem with the car.
I would continue on my next trip to Quebec, to rent with "Authentik"
[...]
Great service, fast, easy, good price and good car
Perfect
(Translated by Google) Everything was perfect except that when we arrived to take possession of the car, it was not ready and therefore not cleaned. We had to wait 30 minutes. A chance that the gentleman who greeted us was super friendly. However, this put us a little late for the check out at the hotel but we are all, nothing to say.
alberta travel
Very fast and efficient for the reception and delivery of the car
(Translated by Google) Unlike my other experiences where you are forced to buy insurance when you already have one; with Avis, no pressure, no hassle, in the minute everything was settled when I left the plane. Ditto for the return to the airport ~ super fast too