Car rental

Perfect rental!

(Translated by Google) We loved our experience. The vehicle we had was practically new (5000 kilos), was clean and we had no difficulty in taking possession and returning the car. Everything is done quickly.

Excellent service

(Translated by Google) I had reserved a sonata and they rented me a new Toyota camry with only 400km for the same price. Great reliable car, and we had minimal waits on pick up and no waits on return

Thank you authentic canada

Excellent company

Disappointment

(Translated by Google) Big disappointment on my part for the AVIS rental company. The delivered car was defective from the point of view of the air conditioning. It wasn't working at all. After several calls to Avis in Calgary, Banff and Jasper nobody wanted to change the car. I will make a formal complaint to customer service and request a refund. I paid a big price for a car that had to have all the features working.

However, I had an excess of service with Authentik Canada. The advisor was very responsive when I sent messages! [...]

From Calgary to Vancouver via Kelowna

Finally met expectations

(Translated by Google) The vehicle was not available, after the wait they offered us a smaller vehicle than reserved, had to argue twice to get a vehicle such as the reservation which was already available when we arrived at the avis office.
Employees were not happy with the return to Vancouver vs the takeover in Calgary.

The trip went well. We had fun.

Thanks [...]

Thanks for the great service.

New and compact car.

(Translated by Google) It was very pleasant to use this car for our trip to Tofino. The service in Victoria met our expectations. Thank you, Nadia & family.

Super

(Translated by Google) Very good service

Versa Sedan Car Rental 2021

(Translated by Google) I liked the service with you, I will definitely recommend it. Thank you very much, thanks to you, my stay was affordable, comfortable, in addition to being well informed of the procedure and the contract to be signed. Service that responds quickly to our questions. Thank you so much.

very happy with Authentik canada but much less Opinion

(Translated by Google) I warmly thank Authentik Canada for processing my request and following up on my file.
On the other hand, perhaps you can point out to Avis Car Rental their lack of professionalism with regard to this vehicle reservation.
The car chosen was a Hyundai Sonata or equivalent and we had a Hyundai Venue which is well below the Sonata since it is from the same manufacturer and therefore not equivalent. My interlocutor did not want to know anything (perhaps I should have insisted more).
We were 5 in a very small vehicle with luckily only cabin luggage.
Nothing to complain about the car itself (new, very clean...) but it was not what was expected. [...]

Road trip with our love Corolla

(Translated by Google) When we arrived in Calgary, we had no idea that a love story was about to come to life. It was only when the Avis branch agent assigned us our magnificent Corolla, only a few hundred kilometers old, that our heart leaned towards the softness of its immaculate white bodywork. />
When we left, we were thrilled with the multitude of technologies offered by said vehicle. However, it was not until we embarked on the main road that we saw all the love that this vehicle could bring us with its smooth driving, its automatic cruise control which slows down and re-accelerates according to the traffic ahead and its agility to prevent you from taking the scenery with line tracking technology. We spent 2 weeks in his company where we lived beautiful intimate moments.

On the way back, it was a heartbreaking moment since the recovery agent was rather directive, so our love ended coldly and we watched him go away as if we had not just done a few thousand miles together.. .. [...]

Perfect

Very good on some points, possibility of improvement

(Translated by Google) For the price and the trip planning: very good.
For support / advice during an incident: possibility of improvement (instead of being in defensive mode about their own insurance coverage, they could have recommended that we contact our credit card and fill everything in following the incident report available in the glove box of the rented vehicle).
[...]

Nice vehicle but does not have the latest technology

(Translated by Google) The Dodge Grand Caravan is spacious but it didn't have access to Android auto or Call car play. which is a must for road trips, the quality of the integrated screen is ordinary.

Very satisfied

(Translated by Google) Nice car, fast service

Very good experience, I recommend 100%

(Translated by Google) Very good experience with AutentikCanada for car rental. The prices were very competitive compared to the usual rental companies, especially since we picked up the car at point A and returned it at point B.
The car was in line with all expectations, clean, good condition, quick and simple reception and the price without surprises (addition of insurance or other costs ..)
Also excellent communication with AutentikCanada staff, thanks to Miss MANON THÉZÉ for the follow-up. Fast, efficient and very courteous follow-up, clear answer, thank you very much Manon!
Thanks to Autentik Canada we had no bad surprises during our vacation.
We will use Autentik Canada again in the future and recommend them 100%! [...]

Not the requested vehicle

(Translated by Google) We had gone through Authentik Canada in order to absolutely have a minivan and the prices were better with them. We had confirmation and had booked 3 months before our trip. Arrived at destination, there was no minivan. Nius had to lose 2h30 of time on our trip to find a possible solution. Avis says the error is from Authentik and Authentik says otherwise. We couldn't get a minivan because none were available. Our advisor was on vacation when the problem occurred, we had to deal with her replacement who tried to find solutions and even forwarded the email to Avis to show them that it was their mistake. She was very nice. Avis offered us small SUVs that were too small for our family, after several hours of waiting, they finally offered us a bigger SUV but still with 5 passengers. Our boy was supposed to come and join us, pretty happy that his ticket had become too expensive to come and join us, because there would have been no room for a 6th passenger. [...]

Very satisfied!

(Translated by Google) Excellent service from Authentik Canada and Avis counters.

Service impeccable

(Translated by Google) I got a quality of service beyond my expectations. The car I was rented was actually a nearly new and very clean Volkswagen Jetta of the year. The pick-up was very simple, as was the delivery. When I arrived at the airport, an agent came to meet me to help me unload the suitcases and collect data on the car. After that, it was all over! Shortly after, I received an electronic invoice which showed a zero balance. Any concerns I may have had with the rental service found a happy solution. Hat. [...]

Rental Reviews

(Translated by Google) Very satisfied with Avis service

Efficiency and kindness

(Translated by Google) Very well served with efficiency and great kindness and special thanks to Manon Thézé. As well as those at the airport working for Avis, very kind gentlemen in Calgary and Vancouver.

Everything was perfect!

(Translated by Google) Taking possession in Calgary and returning to Vancouver was very easy! Good value for money! And very good service!

We didn't even receive the reserved vehicle

(Translated by Google) We reserved a Dodge Grand Caravan only to receive a Mitsubishi Eclipse Cross. We traveled all week very tight in the vehicle. It was a "road trip" for us between Calgary and Vancouver. We had difficulty fitting all of our luggage into the suitcase. Often, we had to carry our groceries between our legs or on our knees. For the price we paid, we expect to have the vehicle we have chosen. Otherwise, we would have been elsewhere.

However, we appreciated Authetik's patience and support when we picked up our car from Avis in Calgary. The Avis branch was giving us a lot of trouble. [...]

Very good service and quick response

(Translated by Google) Good experience for a Vancouver car rental in Calgary...I wouldn't hesitate to refer Authentik or rebook with them.
Very competitive price
Without insurance
No problems picking up the vehicle with Avis rental company.
Thanks also to Avis for the upgrade to a premium 7pass...very nice for 2 weeks...

Thanks to the consultant...
[...]

Good car!

Family fun

(Translated by Google) Everything went well, from booking to picking up the vehicle and handing it over. Courteous personal. Great vehicle and very clean. Thanks a lot

Impeccable rental except concern on arrival at Thrifty

(Translated by Google) AUTHENTIC CANADA was the most interesting solution by far. Hassle-free vehicle pickup. Immaculate car. No need to take an additional GPS. The Toyota has a car play system which displays GOOGLE MAPS on the car screen. Precaution to take. Load GOOGLE MAPS maps locally on the smartphone to avoid connecting to the Internet. There remains the surplus of $18 claimed by Thrifty on arrival and unjustified. Problem to solve with Chloe!! [...]

Excellent

(Translated by Google) The representative was available and ensured a perfect follow-up

thank you for everything