Car rental
A top experience
(Translated by Google) We ended up with a slightly larger vehicle than expected, which turned out to be perfect for 4 travelers with 4 suitcases. The car was really comfortable, and it was our 2nd home during our entire road trip.
vehicle rental in Montreal
(Translated by Google) We picked up the car with no problem from Trifty for a 12 day road trip.
We returned it while the agency was closed, which was not expected. No one from the agency being reachable, we ended up contacting Authentik to find out what was going on. They were responsive and efficient. Thanks.
Rental in accordance with the contract
(Translated by Google) No bad surprises, the car was in accordance with our contract.
We would have just liked someone to accompany us to the parking lot in Toronto for explanations on driving in automatic and a tour of the vehicle before taking control.
Very satisfied with the vehicle
(Translated by Google) Everything went well. No problem getting the car back. Don't forget to fill the tank completely near the airport before returning the vehicle!
Great service before, during and after
(Translated by Google) Top service, after the initial request, I had to change dates and location and everything was taken care of quickly and to my satisfaction.
Tiptop vehicle, service according to contract.
Easy vehicle return without complexity or waiting
service without any problem
Good service
Location FORD Escape
(Translated by Google) Very good car, no problems. Only downside concerning the reception of the car or you have to wait 45 minutes at MONTREAL airport because the rented vehicle is not available... after 7 hours of flight....!!!! In addition, the condition of the vehicle is not checked on departure (nor on arrival, for that matter). In fact, you have to go back to the agency to tell them the impacts on the bodywork... more time wasted. When returning the vehicle, the person from AVIS only looks at the mileage and never the condition of the vehicle's bodywork.. suddenly, we take the plane again without knowing if everything is really OK [...]
Very nice home
RAS
(Translated by Google) Everything went very well for the rental of our car.
Welcome, speed.
However, we would have really appreciated being able to pick it up in one city and return it to another.
Very happy
(Translated by Google) A very good experience with responsive staff, the car was very good.
New car, efficient process, pure happiness!
Brake problem and change of car with smooth tires
Very pleasant trip
(Translated by Google) We were able to travel for a week in a very comfortable Dodge. An advantage for long journeys to discover Quebec, the trunk was large enough to contain our 4 checked suitcases.
We had no inconvenience with my car or with the administrative part.
The return was done in 5 min, it was quick and clear!
Very bad surprise
(Translated by Google) We made the authentic Canada choice and the subcontractor was extremely useless:
1 - The car was not present at the place initially planned. We were taken back to Laval, which is a 45-minute drive away, to another franchise! Lost time 3 hours (we paid in advance for activities that could not be reimbursed) + gas in addition to pay out of pocket to look for people in the group in Montreal because there were several of us in this case so no more room in the car. This system is clearly installed in a systematic way between authentic Canada and Thrifty...it's a shame!!!
[...]
a little disappointed with the car which did not have a large trunk
(Translated by Google) the car was very clean and ran very well but the trunk was too small.
it may be me during the selection, but it was not clear at the time.
Perfect
(Translated by Google) Superb car, practical, new. Waiting a bit long on arrival due to lack of staff (recurring problem throughout the stay)
Satisfied
To review
(Translated by Google) We had to wait 3 hours to get our vehicle back!!!! In addition, the one reserved no longer available, the seller offered us a vehicle that was much too small for a family; after discussion he assigned us a suitable vehicle but not the one planned! It seems unacceptable to me to wait so long to pick up a reserved car! On the other hand, the restitution took us only a few minutes! No one went around the vehicle with us neither at the start nor at the finish! Other car rental companies were much better organized than AVIS! [...]
great car
(Translated by Google) No surprise, everything went well. very good car that held the road well for stony paths
Nickel and good advice
Should have had an Elentra, rather received a Venue
(Translated by Google) Interesting that we should have had an Elentra instead of a Venue, I believe the rental price should reflect the car I was given. Other than the category we were offered, the front brake discs were deformed (warped), so with all the slopes that we had to take the vibration of the brakes was worrying. very fallen
Interesting to see that we should have had an Elentra instead of a Venue, I think the rental price should reflect the car I was given. Other than the category we were offered, the front brake discs were warped, so with all the hills we had to drive on, the vibration of the brakes was worrisome. Very disappointed.
[...]
Satisfied with our experience
(Translated by Google) We had reserved and paid for a compact vehicle for 17 days (without GPS option) at a rate that included civil liability and $0 deductible for a 3000 km road trip.
On site, the seller strongly advised us to take out additional "accident and theft protection" insurance for $16 excluding taxes per day, telling us that the interventions of the mechanics can be very expensive even for a flat tire which would be at our expense. . When in doubt, we therefore accepted but it increased our budget by $312.13 including taxes.
Finally we were upgraded and we had a BMW which was equipped with the GPS which was very useful to us and one in the other, we ended up there because the rental of a GPS also cost $16/day . I was satisfied with the service from Authentik Canada, which answered all my expectations and questions before departure. If I go back to Canada, I will ask them again. It is a very serious service.
[...]
Worry-free rental
(Translated by Google) We had a very warm welcome at Avis. The car reserved for us had a trunk too small for 4 people, so they offered us another car. The formalities for picking up the car and returning it at the end of the stay are particularly simple and hassle-free.
Satisfied
(Translated by Google) No bad surprise, satisfied with our rental
A quality car
(Translated by Google) Nothing to complain about the "classic" service of Avis with a brand new rental vehicle...
Good
Great for car rental!
(Translated by Google) Hello,
Everything was perfect! we called on Authentik Canada to rent a car for 20 days. Everything was done in due form. The documents were received on time and the agency where we picked up our car offered us a nice surprise by being upgraded!
in short at the TOP and I will not hesitate for a single second to call on Authentik Canada again.
[...]