Car rental
Return and big disappointment on the experience with the rental company
(Translated by Google) I don't think I'll take over a rental via your site.
Indeed, the car was picked up at the airport with a report where there was no PB, while the car had many scratches or even a rear shock.
This vehicle is a Mazda CX5.
During the trip to Quebec we realize that when we brake the vehicle does not brake much and the steering wheel vibrates a lot.
Contact with an Avis in Quebec, this one confirms that there is a problem with this vehicle.
So we took a vehicle that posed a risk to our safety.
There was only ONE vehicle available but a smaller one, a Mitsubishi RVR.
We spent the two weeks with this one.
On our return to the airport, we reported all these concerns and our dissatisfaction.
We got the answer that this vehicle corresponded to the same size and on the same list, which surprises me a lot, because as a reminder on the contract I took a RAV4 type model and that there is a clear difference.
That the braking PB was a tire PB and no risk (the person at the counter is strong to answer this without even having seen or noticing the PB), but okay, but why given a vehicle that presents a safety risk? ?
In addition, they made us grateful for the overrun, because we had exceeded the return time and therefore had to rent a day...
I don't think I'll take back or even recommend renting through your site...
Very bad experiences which really ruined our stay
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Unbeatable price
(Translated by Google) I rented a car for 3 weeks and the rate offered was the best on the market for a rental without excess. In addition, I booked a subcompact and I was upgraded to a very comfortable SUV for this road trip.
Only downside, the return to the Avis agency which tells me $72 in fees for the tires when I have not subscribed to any option. But nothing has been taken yet.
Thank you authentic canada
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Location Thrifty
(Translated by Google) Overall satisfied with this rental. The recovery of the vehicle was very very long... 2 hours of waiting after 8 hours of flight and 6 hours of jet lag is hard! A priori some vehicles were not ready for the people in front of me and the lack of staff meant that the agent at the counter had to look for and wash a vehicle himself in order to be able to satisfy his customers.
After 1h30 of waiting, the Hertz agents helped the Thrifty agents because the line was very long...
Then, the rental went well and the return was very efficient - 10 minutes flat!
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Super location
(Translated by Google) We had booked an average city car, on site we were given the choice between 2 models available and well advised on the possible options.
Tour of Quebec by car
(Translated by Google) No problem picking up and dropping off the car at the rental agency.
I recommend
Great!
(Translated by Google) The rental cost was really cheaper via Authentik Canada and everything went really well. Thanks to for everything!
Excellent service and value for money
(Translated by Google) Best value for money we've found. Check in and Check out very simple with the Authentik partner.
very satisfying experience
(Translated by Google) good value for money
Surprise
(Translated by Google) When we arrived at the rental company, he did not want to give us the Chevrolet spark that we had reserved, explaining that we were going to travel too far and that it was too small. He told us that authentik Canada had not looked at the route we had to do and that it was impossible to do it with this type of car. So he rented us a very nice SUV in itself but we had to make an extension which was not planned. [...]
Hassle-free car rental
(Translated by Google) We booked the car directly with Authentik Canada 1 month in advance, received detailed instructions to pick it up directly at the airport, the car was ready, no surprises, no surcharges. Very satisfied!
Top
(Translated by Google) The car suited us very well for 3 people, but only 3 pieces of luggage.
Very good value for money
(Translated by Google) Everything went perfectly both on the side of Authentik Canada and their very responsive customer service and on the side of Thrifty with a warm welcome and a quick and simple handling of the car as well as an easy return.
More than satisfied!
(Translated by Google) We are very satisfied with the quality of service received. Authentik provided us with a multitude of very relevant information that guided our trip well beyond car rental! The pick-up of the vehicle was easy, fast and the same for the return. The model corresponded to the rental made. We had taken the prepaid final filling but if I had to do it again, I would choose the autonomous filling.
We were supported by Authentik even from a distance, thank you for everything.
Great trip to the Rockies!
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Overall ok
(Translated by Google) It was not a Chevrolet but a Toyota. Pleasant driving.
On the other hand, we were offered to pay for the full tank and bring back the empty tank, boasting an attractive price. Newcomers to Canada, we accepted because we did not know the prices. In fact we were charged 50 liters (total capacity of the tank) at a rate higher than 2.19 what we paid
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good reception
Delighted
(Translated by Google) Having rented a vehicle through you, I am completely satisfied with the Avis agency at Hotel 10, Montreal. I will recommend Authentik Canada to every opportunity. The price was the cheapest of any online comparator. Thank you Authentik Canada
dirty car
(Translated by Google) There was no Spark. They gave me a Toyota. The car was in poor condition. Lots of scratches and 3 chips in the windshield. I refused. I was then given a Nissan Qashqai. She was dirty inside. The beige fabric seats were stained. So I had to accept this car. Luckily everything went well after that.
Upgraded because no more vehicles available
Remarkable service!
(Translated by Google) I had to communicate several times with the counselors for various problems. They always answered me quickly, patiently and efficiently. They were also able to ease our concerns. Exceptional staff! And with Thrifty, everything went like clockwork on pick-up and handover, with particularly friendly staff.
Functional car is in good condition
(Translated by Google) Good Toyota RAV4 car, but a bit lacking in power
Very satisfied
(Translated by Google) I recommend Authentik Canada
very good service
(Translated by Google) Pick-up in TORONTO and return in MONTREAL without any problem
Recommended car rental service
(Translated by Google) Smooth car rental and return, without any problems. I highly recommend going through them. Very interesting price.
Notice
(Translated by Google)
Fast service
Very good rental
No problem
(Translated by Google) New and clean vehicle, little waiting for pick-up and return
Correct
(Translated by Google) One out of two wipers did not work. The air conditioning was also broken. The car was making a cricket noise! On the other hand, we were able to complete our 10 day trip without further hassle.
Friendly welcome and quick service
(Translated by Google) Everything is clear, carried out quickly and with a smile
Very satisfied with the car rental
(Translated by Google) Excellent spirit of service
Excellent service
(Translated by Google) Very good experience in terms of customer service, both at the reception and at the delivery of the vehicle. I had some issues with the loaner vehicle, but the Avis employee was proactive and helpful. I definitely recommend for the price, quality of service and ease of booking.