Car rental
Trusted Rental
(Translated by Google) We had no problem picking up our car or returning it. Everything was very well explained by Authentik Canada. A bit of a wait to get the car back but we were warned so no surprises. It reassured us to have an intermediary because with rental agencies it can be complicated sometimes. Very good experience.
Big new car with GPS
Just nickel
(Translated by Google) Friendly staff
Fast vehicle support; just check it well before leaving in case...
Vehicle in good condition, comfortable and recent
Quick and easy return
Overall, excellent experience
Car essential to visit the parks
(Translated by Google) Quick pickup and drop-off of the car
This one was not clean and rather in poor condition concerning the bodywork but we preferred it that way.
The car corresponded to what we had requested in terms of category
good comfortable and spacious vehicle.
(Translated by Google) Satisfied with the vehicle and with Authentik Canada, which perfectly handled the minor assistance issues we had. A big puncture that could have handicapped us for a big day.
unsatisfied
(Translated by Google) conditions and waiting time to remove the vehicle very long: almost 2 hours. first vehicle offered, had a tire defect so had to change, I realized the next day that the papers given had not taken into account the change of vehicle, so I had to return to the airport the next day
I reported this problem as soon as the vehicle was delivered, which also had a service alert displayed on the dashboard. We also had to change the ignition key battery during our trip, which forced us to find a Mazda dealership and wasting part of our morning in Kingston
This is the first time that such problems have happened to us for a vehicle rental.
Responsibility rests with Avis
[...]
Very good rental service but poor customer service
(Translated by Google) We rented a car for 7 people for 10 days and the car perfectly matched our expectations to travel pleasantly with enough space. However, the big negative is Thrifty's customer service. Impossible to have a branch by phone or easily by email. Impossible to retrieve an object left in the car even after waiting for an hour at the airport. I had to resign myself to leaving my tablet there so as not to miss my flight. [...]
Very good rental site
(Translated by Google) Reliable car and good rental experience. I recommend !
comments about our trip
Vehicle in very good condition, no complaints
Car rental
(Translated by Google) We benefited from an almost new rental car which worked perfectly, it was a Chevrolet Equinox LT. The formalities for picking up and returning the vehicle were quick and hassle-free, which is very appreciable especially when you are tired from the outward journey and in a hurry to board the flight home.
We are completely satisfied with this car rental agency.
[...]
Avis agency unreachable in case of problem
(Translated by Google) Quick airport pickup
Spacious car with a large trunk for suitcases.
But mechanical problem after 1000 kms, with the engine light coming on.
First call to assistance who tells us that the only thing they can do is tow the car and leave us hanging...and that we have to call the Avis agency at the airport, unreachable agency, they never pick up! Call to another Avis agency in Montreal in desperation, where the lady explains to us that the assistance must take care of us. Second call to assistance where we are dealing this time with someone more conscientious who takes care of contacting the agency at the airport and calls us back 2 hours later to tell us that the car is out of service and that we can therefore continue to drive the car and go to a garage in the event of a problem, they would reimburse us. We bought oil and coolant ourselves to top up the levels that weren't good (which weren't refunded). In short, we continued our journey with this car and its warning light on with a risk of breakdown anywhere. Luckily this didn't happen but because of this we had to change our schedule/itinerary and remove tours.
If you can do otherwise, it is better to avoid the agencies at the airport, which cannot be contacted by telephone.
[...]
Perfect
(Translated by Google) Best price found for a car rental in Canada, everything went well!
Good value for money
(Translated by Google) Very good vehicle at the cutting edge of technology. No problem
Fast and effective
(Translated by Google) Spacious car for 6 and luggage
Very good rental at reasonable price
(Translated by Google) Make it easy to pick up the vehicle directly at the Montreal airport. Good service
Car Rental Reviews
(Translated by Google) Upgraded
No problem
Excellent service !
(Translated by Google) Excellent web service, easy to use + excellent price for renting a Kona in Vancouver with Avis for the end of September 2022
Car rental. Convenience, good price and very good service
(Translated by Google) Everything was simple - from booking to picking up the vehicle in Halifax and forgetting the phone support for answering questions in between.
And all this at a lower price than if I had booked directly with Avis.
I recommend 100%.
The quote for the travel advisor being mandatory, I put 3 because I made the reservation online without a special advisor. And I don't like these "forced" quotes,
[...]
Excellent
(Translated by Google) Originally, I had reserved a mini Caravan since we were 5 tall adults, but at the pick-up at the airport we were given a Ford Explorer car because the mini Caravan was not ready. After 2 days with the Explorer, we had it exchanged at another service point because we were far too cramped, we were replaced free of charge for a Chrysler Pacifica car and it was the happiness throughout the trip. So, all is well, all ends well! We got a great price and the pick up and drop off was easy. Thanks! [...]
Efficient and trouble-free
(Translated by Google) Support a little long at the start if not everything ok afterwards. Vehicle granted in the upper class free of charge
I recommend 100% the action of Authentik Canada
(Translated by Google) Great satisfaction from Authentik Canada. From the preparation of the trip, to the contact and the support during the quite significant delay of the rental company for the return of the vehicle, until the end of the road-trip, Authentik Canada has been a daily partner. Note that the vehicle was very recent (Kia Sorento from 2022, road-trip in 2022)
To the pleasure
Kenny and Lea D
[...]
I recommend authentic!!!!
Very good experience
(Translated by Google) New car, perfect
Hassle-free key pick-up
Delivery of RAS keys
Very good experience
Very satisfied
(Translated by Google) We rented a car through Authentik Canada and we are delighted.
When booking, we had made a mistake in the dates. In a simple email, authentik Canada to modify our reservation very quickly.
In terms of the car, we were upgraded and had a very nice fully equipped Toyota Camry. Pickup was quick and easy.
During our stay, they also took less than 24 hours to answer one of our questions by email.
I recommend them!
[...]
Support without problem but very long wait
(Translated by Google) The pick-up and return were done without problem but a very long wait to get our car back, more than an hour and a half so that it was ready.
I highly recommend
(Translated by Google) I had found this rental agency by many people satisfied with their service. We were not disappointed. We had a new Tesla which made our trip idyllic. Inexpensive in terms of energy, we could easily recharge it. Outraged thanks to the super charger everything is done to make your life easier the car charges from places and the remaining distance to make a great experience for a super competitive rental price thank you again [...]
Brand new and very functional car, Efficient staff
(Translated by Google) Brand new "Hyundai came" car which allowed us to make a magnificent road trip without any problems, and which consumed very little! Very efficient and pleasant agency staff! Very good value for money ... I recommend. Be careful however for French travelers only a CREDIT card is accepted (no debit as we almost all have) and CIC does not work :( [...]
Very satisfied
(Translated by Google) We are very happy with the rental. The only point to improve is that the maintenance was probably not carried out. The car told us that the oil change was necessary, and the tire pressure had not been checked. (Pressure below 2).
On the assembly following lack of compact
(Translated by Google) Good service and well maintained vehicle