Car rental
Excellent almost new vehicle
(Translated by Google) The vehicle was impeccable (almost new) and the quick availability, as well as the return.
Very good value for money
(Translated by Google) Mixed opinion.. the reception in Toronto was not great and on the way back we were charged a sum of which we do not know the origin. Shame ..
Very nice experience
(Translated by Google) Courteous service. Vehicle of the year, clean. No difficulty in returning the car to the Calgary airport.
Average inventory and cleanliness
(Translated by Google) Cleanliness of the interior vehicle, really very dirty
False inventory
SUV vehicle, which cor b pr 3 airplane suitcases and 3 cabins and 3 travelers
Simple and efficient
(Translated by Google) It was very easy to take possession of the car, as well as to return it. The telephone customer service is very friendly and easily reachable.
Good vehicle, a Ford escape, I would have liked a Jeep wrangler,
(Translated by Google) Good vehicle, a Ford escape, I would have liked a Jeep wrangler, but that's not too bad.
Fast and efficient rental
Rental in Vancouver
(Translated by Google) Nearly good service from Autentik who communicated our flight delays to Avis. We had access to our car even though we went to pick it up the next day. Efficient and courteous customer service. They are easy to reach and above all, service in French!
Montreal Car Rental
(Translated by Google) Car rental departing and returning from Montreal airport for a period of 15 days.
Booking via Authentik very easy. Collection and return of the vehicle at the airport easy to find.
We had reserved a KIA RIO, we had a Toyota Corolla Hybride, good vehicle, no worries.
Only problem, we waited 2h30 for the vehicle, no car stock, you have to wait for a vehicle to be returned and cleaned, it's long, big lack of staff.
The wait was long and changed our schedule for the day, we had to delete an activity.
The staff was apologetic and very friendly, dispensing water and cereal bars to keep them waiting.
[...]
Really not great
(Translated by Google) The planned car was not available. so we were downgraded. The car lacked power and therefore was unpleasant to use on the hilly roads of Quebec.
Delighted
(Translated by Google) We were upgraded by the rental company when picking up the vehicle in Montreal. No pb when returning the vehicle (directly at the airport). Very good experience
Efficient
(Translated by Google) Ease of picking up and returning the vehicle
Very well
(Translated by Google) service meets expectations
Quality provider
(Translated by Google) We rented a vehicle in July 2022 through the provider Authentik Canada.
The rental was done without any particular difficulty, the rental company Thrifty being a little more questionable on certain practices such as refueling on the return trip which I do not recommend because it is more expensive in reality compared to what is advertised, or the additions of services " wild" but it is unfortunately fairly standard with all car rental companies in many countries... however, it has nothing to do with the good quality of the intermediary service provider.
[...]
Superb stay
(Translated by Google) No problem with Trifthy, except that no one was present when the vehicle was returned to Montreal. I left the keys and the contract at the vehicle counter. 2 days later I dreamed of a document by email summarizing the km traveled and the condition of the vehicle. No pb, consistent with what I had noted on the contract.
Car rental - Everything went well
(Translated by Google) We rented a car through Authentik Canada. Taken in Calgary and delivered in Vancouver. Everything went as planned, we did not have any additional costs on site, except those mentioned on the site to return the car to a different place.
Location Vancouver
(Translated by Google) We received a Chevrolet Equinox
The guy mishandled my credit card and we had to change our name
rental agency
Car rent
(Translated by Google) Hassle-free pickup and delivery. The staff is friendly but the service is really minimal. The vehicle was of good quality but GPS equipment would be welcome.
A perfect road trip thanks to a perfect vehicle!
(Translated by Google) Very good communication before the rental, we had no trouble picking up our vehicle and dropping it off in another city. 1700km to discover Quebec full of memories!
obscure service
(Translated by Google) Taking possession of the vehicle without too many explanations, adding non-detailed costs or is it a deposit? On return, we are told that there are no fees and we find on our return to France a debit of 312 cad on our accounts.
Waiting because vehicle unavailable
(Translated by Google) We had to wait for several hours at the one-stop shop because the vehicles were not available.
The staff were lovely. The situation was explained to us as being exceptional, lack of staff, cancellation of a mess of flights for the holidays, and redeployment of vehicles to other agencies.
We pay the price for the policy of the Hertz group, owner of the subsidiary Thrifty.
Some did not have their vehicles, and others were lucky enough to be upgraded.
It's an unpleasant lottery for a first day of vacation.
[...]
PERFECT §
Good reception and adapted vehicle
(Translated by Google) We were well received with all the necessary explanations. The vehicle was fine. We just had to inflate the tires along the way and we had a permanent alarm due to the lack of windscreen washer. It seems that the revision was not done.
Impeccable !
(Translated by Google) The service with AUTHENTIK was impeccable all the way. They answer our questions quickly and very professionally, in French for me. Picking up and returning our rental vehicle was super easy and quick. The car was exactly like the one offered, that is to say almost new, in leather and in excellent condition.
I highly recommend this company for car rental while traveling!!
[...]
CAR RENTAL 6 DAYS
(Translated by Google) We needed a "full size" vehicle to go 5 days to the United States during our 15 day stay in Canada. Everything was done from France by internet, reservation, payment: RAS! Reception ok and car good value for money. We were able to have a vehicle with 2 drivers, unlimited mileage and 0€ deductible. Very good offers on authenticcanada: we recommend +++++
No complaints
(Translated by Google) A bit of a long wait at the airport on arrival to get our vehicle but everything else went very well.
Perfect
(Translated by Google) We got our car back very quickly, no worries about the model, we even upgraded at no extra charge, the car was clean. We made it as simple as we got it back. Nothing to say other than perfect.
Good service!
(Translated by Google) Even if the vehicle received was not the one advertised (Kia Soul instead of a Chevrolet Spark), everything went well! The Montreal airport service employee was courteous, offered additional offers without being pushy and the vehicle was ready quickly.
Returning the vehicle was then very simple and it was done quickly and without hassle. A very good experience!
[...]
Trunk really very small
(Translated by Google) This is the only downside to our adventure: the trunk was really small, luckily we only had 2 suitcases; but frankly unsuitable for a road trip where you have to unload / load the trunk every day. The car was smaller than our personal car. It is kind of a shame. When we told Avis, they offered us another vehicle but for an additional $10 per day.