Car rental
Good but some problems
(Translated by Google) Dirty car inside and a bit outside. Too bad because a vacuum cleaner in 15 minutes, a jet outside, and it was settled.
GPS not provided first, had to come back.
Then, totally useless GPS, did not work or badly, while I paid for this service.
Apart from that, everything was ok, car not bad, schedules kept, friendly staff at Avis.
Very good vehicle
(Translated by Google) Almost new vehicle, comfortable and of good size.
Easy pick-up and very easy drop-off at the airport but no gas station and very big supplement to pay if refueling is not done. Watch out ?
Easy rental via Authentil Canada
(Translated by Google) An easy research upstream, a wide choice, prices well in the market and a quick and simple confirmation. Reminders before D-Day. Sending of the voucher largely on time. Simplified experience that I easily recommend.
Super new and efficient vehicle, beware of abandonment fees
(Translated by Google) We saw the vehicle ordered, very spacious for 5 adults and luggage, very clean, 1300 km on the odometer. Going through Authentic allowed us to reduce the overall cost of the service compared to going directly to AVIS. Be careful, however, of the abandonment costs which were announced to us at 500 CAD excluding tax, OK, but which were invoiced to us for 668 € (i.e. 33% tax?) without explanation from AVIS or satisfactory justification from Authentic. So budget not controllable. Maybe AVIS is "catching up" with this wild overpricing. Satisfied overall to have gone through Authentic [...]
Quality vehicle and ultra-simple rental process
(Translated by Google) If I had any reservations about going through an intermediary for the rental of our car, Authentik Canada was perfect in its role. Reactive, helping, offering the cheapest quotes and providing lots of info on the process of picking up the car once there, etc. I had to modify my reservation at the last moment and they reacted very quickly and efficiently. The withdrawal from Avis was very quick, no problem on site (notably thanks to the advice of Authentik Canada). [...]
Car rental and travel tips
(Translated by Google) We booked the car through Authentik Canada and everything went well. You just have to plan a long wait in Calgary to get it back, but it was specified on the Voucher. My interlocutor also took the time to give advice on the trip. It was very much appreciated and useful. thanks again
Very good value for money
(Translated by Google) We had another car (Ford), very spacious, full options. This helped us a lot for our installation in Quebec.
Very good value for money.
high end car
(Translated by Google) Instead of the Hyundai Elantra that I had reserved, AVIS offered me a JEEP Grand Cherokee for the same price! This all-terrain vehicle was particularly useful for making the many paths in the natural parks and for accessing the chalets. So a big thank you to AVIS.
Simple and efficient.
(Translated by Google) 2nd rental experience in Canada with Authentik, RAS.
Chrysler-Pacific
(Translated by Google) We rented the vehicle for 12 days. No problem. Car in good condition and nice. Very professional and attentive check-in and return staff. Excellent experience
Car
Very good service
Overbooking on rental cars?
(Translated by Google) Satisfied in the end with the Ford Explorer car that we were able to recover with luck from the Avis agency, but the conditions for recovering the vehicle were not at all satisfactory and stressful. When we showed up at the counter on the scheduled date and time, Avis no longer had a vehicle available and Trudeau's agency was unreachable. We waited a long time and luckily a family brought back a vehicle (not the one we had ordered). So we took the keys to the latter, the interior of which was not very clean and not up to what can be expected.
The young receptionist did what she could but this type of inconvenience is not in itself acceptable when we had booked with Authentik Canada more than two months ago.
[...]
Roadtrip Quebec
(Translated by Google) We were very satisfied with the supplier, everything worked very well.
Only downside: no explanation on how the automatic car works and when you're not used to driving an automatic it's a bit complicated.
Car rental for 12 days
(Translated by Google) Very satisfied with our first rental experience with Authentik
Very good service and very good benefits
We highly recommend
Thank you very much great service
(Translated by Google) Great service and speed. Thank you to the whole team for making our trip easier.
Very good service
(Translated by Google) It was my first time booking with Authentik and I was very satisfied with the service. I had to speak to them on the phone before picking up the vehicle and I very much appreciated the help they offered. Picking up the vehicle at the Vancouver airport was done quickly and I received very good service from Avis.
The only thing that could be further clarified is the one way fee. I was returning the vehicle to the Calgary airport, so there was a $400 charge one way, plus taxes and fees. This portion of taxes and fees amounts to $133 without being detailed. I would have liked to know in advance what these costs are and how much they amount to. This could have influenced my decision when I compared the price of rental cars.
I also found it curious that I was charged $533 for a one-way trip from British Columbia to Alberta when I was provided with a vehicle plated in Alberta.
But overall I'm satisfied with Authentik's service and I recommend it.
[...]
I recommend
(Translated by Google) Ease of formalities when picking up and returning the vehicle. Vehicle is in great condition and very accommodating staff to find solutions (eg in connection with the appropriate trunk size or the presence of GPS).
Alright
(Translated by Google) Comfortable car with a large trunk very practical for luggage.
Car rental for a road trip
(Translated by Google) Good little car with all the amenities for a pleasant trip.
Thank you very much, see you next time, François
Efficient service. Very good rental car.
(Translated by Google) The car was spacious and clean.
Airport pickup was quick and efficient.
Satisfied
(Translated by Google) Dodge Charger vehicle
Friendly and quick welcome
Vehicle parked in a dimly lit car park, showing shocks not listed on the support document.
Very good experience.
(Translated by Google) No complaints!
rental service
(Translated by Google) No waiting for the delivery of the vehicle which is very appreciable after an 8 hour flight and 6 hours of jet lag;
Moreover, Maxim Michaud evaluated the choice of vehicle very well given the number of kilometers traveled during this trip.
Car that has already driven well...
(Translated by Google) Reserved vehicle not available on our arrival, upgrade proposed and validated, but the rented vehicle has lived well: not very clean, scratched, dead suspensions, wiper knocked out, snow tires in summer!
Comfortable and economical car
Satisfied
(Translated by Google) Very warm welcome at the agency: professional and friendly
Car in very good and clean condition. Konami engine not great on climbs, otherwise perfect.
I had reserved a GPS but it was not mentioned in the voucher. The person from the agency nevertheless did his best to find one. It was very appreciable even if finally the given GPS did not recharge and we were not able to use it!
I recommend the agency of the new hotel
[...]
Car
(Translated by Google) I had to pay additional fees so that my spouse could also drive and it was agreed in the rental agreement that he would have no fees. The car rental was finally a sentra but otherwise everything is ok
Poor vehicle assistance
(Translated by Google) The rental and return of the vehicle went very well.
On the other hand, you must not have an incident with the vehicle. After 2 hours of telephone communication, the assistance sent us no tow truck. We had to manage on our own, which was faster between troubleshooting and repairing the puncture (no spare wheel) than telephone communication.
Very good car rental
(Translated by Google) Experience with Avis was top notch, especially with an upgrade to a Tesla. No waiting, neither on departure nor on arrival.