Car rental
Simple and efficient
(Translated by Google) Quick support, a few price reminders to do on site but the service in general was great, to do again.
Car Rental
(Translated by Google) I will not go back with you for a next rental
Very poor management of the contract especially on return.
You have a lot of progress to make.
A1 Avis vehicle reservation service via Authentik Canada
(Translated by Google) Good vehicle rental experience with Authentik Canada. Unbeatable price.
Efficiency
(Translated by Google) My car was no longer available.
I was finally able to get a more spacious and comfortable vehicle.
Nothing to complain about, charming and available staff.
Long to set up
(Translated by Google) Authentik had forgotten to confirm Avis, so we had to fall back on Alamo, but it was difficult and long...the car itself was correct
Alright !
(Translated by Google) Thrifty was perfect. We had a flat tire and they quickly replaced the vehicle with a Tesla.
car in excellent condition and quick formality
(Translated by Google) Good rental of the vehicle and availability of Authentick
Pay attention as always to the problem of deposit with the rental company and carefully check the coverage of the vehicle parked in a gray area
Perfect car rental
(Translated by Google) The car rental went smoothly from start to finish.
Simple reservation system, waiting at the counter to pick up the vehicle very quickly (<15 min) and return of the vehicle without problem. Vehicle meets our expectations.
We had chosen the 2nd driver and full tank option at departure - which wasn't very clear when booking but meant we were able to return the car without having to refill the petrol tank.
We recommend Authentik Canada to rent your vehicle.
[...]
Good and competitive services
(Translated by Google) Perfect. However, the AVIS partner provided very poor information regarding access to the return point (Québec City Convention Center) and it was very complicated:
-find access to parking and leaving the vehicle anywhere.
-find the AVIS office in the Hilton hotel: indicated at level 3 in your instructions when it is level 4
-find the AVIS office at level 4: no directions.
[...]
No problem
(Translated by Google) Please note the vehicle was not a Hyundai but a Toyota Corolla
The rental went very well
We were scared when we arrived because Authentik Canada told us that we absolutely needed a credit card (deferred debit in France) to be able to collect the car otherwise they wouldn't let us have it.
Except we didn't have any...
Finally our card worked without problem, the lady from Avis told us that no one had ever had any problems!
So more fear than harm!
Car in perfect condition, washed in the morning. Perfect !
[...]
car
Car
(Translated by Google) The employee tried and succeeded (tired, jet lag, first contact in English...) to confuse us and make us take an option for towing. Quite unpleasant person.
upgrade very good car Jeep compass
(Translated by Google) the service is very good
BUT the contract was in the name of Mr. and it was Mrs. who wanted to use his credit card
But it absolutely had to be with a card in the name of Mr.
Fortunately, Mosieur's bank card, a mastercard, worked perfectly even though it was not a deferred credit or debit card......
We contacted you before leaving and you told us that only credit cards would work,
[...]
Rental in Calgary
(Translated by Google) Vehicle recovered quickly on arrival and also returned very quickly. No worries during our 3 week stay.
GOOD SERVICE
(Translated by Google) I was provided quite quickly with a TOYOTA COROLLA, a vehicle whose CVT type gearbox I don't like, but quite economical and comfortable. Clean vehicle (despite the presence of the files of 2 previous customers in the glove box) and without a hitch. The possibility of renting without excess is a plus. Big downside: I had requested GPS but to access it I had to download the TOYOTA version for North America on my smartphone which only accepts the European version. I had no other solution than to use an application (WAZE in this case) already on my mobile and the person (very friendly) at the counter was kind enough to lend me a holder for the phone (which unfortunately held poorly on the ventilation fins). Despite everything, the price-service ratio is very interesting using AUTHENTIK CANADA and I would certainly use them again for my next Canadian stay. [...]
Very satisfied with reservation.
(Translated by Google) No problem except:
A certain number of scratches on the bodywork were not indicated on the departure document, we had to have an inspection done again before leaving. 30 minutes lost
The car was not equipped with GPS provided for in the contract. This made some of our steps a little complicated.
Our vehicle was not the one indicated above but a Honda Kona unknown in France.
[...]
Compliant car and efficient service
(Translated by Google) The car met our expectations, very comfortable and pleasant to drive. Everything is quick and easy to recover the vehicle. Ditto at the time of return, especially since we were able to choose a return point different from the starting point. We appreciated the comprehensive insurance and the fact that the spouse can be the second driver free of charge. Only downside: the interior cleaning had been done incompletely, but nothing untoward in our eyes. See you soon [...]
Lack of explanation
(Translated by Google) Very pleasant vehicle to drive. Spacious trunk. But no staff at the reception of the vehicle to have explanations on the operation.
VERY SERIOUS AGENCY
Flawless car
(Translated by Google) There was a long line at the airport at the Avis kiosk, we had to wait 45 minutes. On the other hand, the car was spacious, economical and corresponded to our request. Easy return.
I received a rental chrysler 300
(Translated by Google) I really appreciate this luxurious car
Calgary Mid-Size SUV Rental
(Translated by Google) Very good vehicle (GMC Terrain AWD), but 2 hours of waiting at the AVIS counter in Calgary to get the vehicle after a long-haul flight is unacceptable; especially since the counter does not provide any explanation on the reasons for this wait and barely apologizes…
Good experience
(Translated by Google) Easy handling, clear formalities. Problem concerning the addition of a possible second driver when booking online but once there, the employee refuses because the company Thrifty does not take this option into account (lack of coordination between the operators to the detriment of the customer, blah!).
Car in good general condition despite numerous scratches and a few bumps. Comfortable and above all in line with our expectations in terms of places. We had a Mazda CX5 instead of the equivalent RAV 4.
[...]
Perfect
(Translated by Google) Anything to say, it was perfect
Trunk a bit small
(Translated by Google) At the level of the reception and return of the vehicle, friendly personal and fast procedure.
The vehicle delivered (a Hyundai Venue) was clean and in good condition but has a trunk that is too small for 2 pieces of luggage.
Canada
great service
(Translated by Google) Pleasantly surprised with Authentik's service. Booking was easy. We had very good service from the rental company. Reliable company. I recommend
Waiting time problem when picking up the vehicle
(Translated by Google) The wait of more than 3 hours to recover the vehicle was very exhausting, we were still upgraded by the rental company who "bought it back", so overall satisfied
A good vehicle but monitor the condition
(Translated by Google) The car we had received at the start made noises under braking and we therefore asked to change it. We were given a VW Tiguan which ran very well but had not been cleaned. In addition, you have to go around the vehicle very carefully because it is indicated in new condition when it was in very average condition. On the other hand, when we returned the vehicle, we had no problem. [...]
Rental without unpleasant surprises
(Translated by Google) Efficient reception - Vehicle in accordance with the wishes issued - clean receipt with a full tank - fast process both for taking the vehicle into account and for handing it over at the end of the rental.