Car rental
VW Atlas
(Translated by Google) A comfortable car with all options.
Perfect for 4 people with 4 large suitcases.
no problem
(Translated by Google) Through authentik canada I was able to find a car rental cheaper than on the usual car rental sites and no bad surprises!
NOTICE experience
(Translated by Google) Car not ready when we arrived, we had to wait 1 hour.
The carpets were soaked, the car smelled damp all week.
The wipers were worn, it was dangerous to drive in rainy weather.
The car showed that the oil had to be changed and the revisions made.
The employee who gave us the car did not tell us about the damage and scratches the car had (blank paper), we took pictures.
[...]
Awesome !
(Translated by Google) Even if AVIS gave us our car 3 hours late, we realized that by not going through Authentik Canada there was no scam, no request for excess insurance, nothing suspicious. Authentik Canada has pre-negotiated the contracts and it's super soothing. THANKS !
Toyota sedan vehicle well suited for 3 people
Authentic very professional
(Translated by Google) I rented a car in Montreal with Avis via the Authentik website. All my questions were answered quickly before making my choice.
When I arrived in Montreal, it was very fast, even too fast, he didn't give me much time to read the general conditions, he often told me to sign there... He gave me the key and the number space and it's up to me to manage!!! I didn't get the car I had reserved.
I had to come back several times, because he forgot to give me the gps, because it didn't work, I found impacts on the car, he just told me if it's less than 2 cms , it doesn't matter ! Take pictures. And I came back one last time to ask how the fuel hood was opened!!!
The GPS that is 20 years old!! didn't work at all. I wrote to authentik, who reimbursed me for the GPS.
Everything went well.
When I returned the car, Avis trusted me, no employee, went to see the car.
In the end, authentic is very serious. I will go back to them no problem.
[...]
invoice and delivery confirmation not received
(Translated by Google) we managed to get a smaller car which lowered our rental costs
For the return, I did not receive any invoice / confirmation by email. It was quite confusing, we had to ask several people if everything was in order
Notice
(Translated by Google) Big enough for luggage and comfortable for the road ahead
Feedback
(Translated by Google) Nothing to say about Authentik Canada. On the other hand, Avis' services were very bad: dirty car, scratched (luckily I had taken a dated and geolocated photo), not delivered in person, not respecting the reserved model...
Calgary Travel
(Translated by Google) Good, but station wagons were jumping on the car. We had a Toyota Camery. In the mountains, it is important to have good brakes. I enjoyed communicating with you in French, but no French there. Thank you!
Happy but can do better in the support
(Translated by Google) When we arrived at the Avis agency, there was no car for us. Even though we had booked it months in advance. They offered us cars that were not adequate for our trip (pick up), or they offered us much more expensive cars (suv) 40 dollars per day more, we didn't want, they went down to 19 dollars per day but it was too much for our budget
So we waited 1h30 to finally have a car as we had ordered. There were several of us waiting, taking our troubles patiently.
We received the keys, but no one explained to us how the car works. Handbrake, fuel cap opening, GPS, starting. We went to look for a man who was in the parking lot to explain a bit to us.
On the other hand the car was a very nice car, completely new 75km. It was a pleasure to drive it.
[...]
Super efficient and no surprises
(Translated by Google) Reliable efficient and very friendly
No reserve we can trust
Rental at Thrifty
(Translated by Google) Perfect from start to finish!
Pick-up of the vehicle a little in advance and to avoid the billing of an additional day, we were offered to return the vehicle to the destination branch a little earlier than the initial schedule. Clean vehicle adapted to our needs. The fees were consistent ($75 for the return to another agency) and quick return, top!
Fast service
(Translated by Google) Efficient service and a satisfying car.
Clean vehicle
(Translated by Google) We liked the rates you offered. The vehicle was in our expectations and in addition it is clean.
Ideal vehicle and fast and efficient service
Very good value for money
(Translated by Google) The vehicle was an automatic Nissan Rogue. Comfortable and easy to grip. For the trunk, ideal for two. A bit small for 4.
Very satisfied
(Translated by Google) I recommend to everyone. Easy to use, the site is well detailed. Better price than if we would have gone directly with the rental company.
to redo. We had a 2021 Jetta. Very economical...
Very good but credit card requirement not necessary
(Translated by Google) Very good rental with favorable conditions (guarantees, prices, additional driver as free spouse).
a downside: it is mentioned that immediate debit cards are not accepted and we ordered a credit card specifically for taking the deposit of the vehicle; it was useless, the VISA immediate debit card went through very well and the rental company told us that 99% of French immediate debit cards went through without any problem, whereas the Authentik site and the advisers I had online told me specified that this was a mandatory condition.
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Car rental for a 14 day trip
(Translated by Google) Complicated beginnings with 45 min of waiting but the result was worth it, New vehicle with an accident on the rear wing but taken care of without problem.
Great, simple and effective
Vacation
New York Vacation Rentals
(Translated by Google) What to say....
Just that I recommend authentik Canada for its very attractive rates as well as the ease of booking.
Serious customer service that responds quickly when I sent an email.
I recommend without hesitation.
Only downside when we picked up the vehicle from Avis, with a long waiting time!
ATTENTION REQUIRED
(Translated by Google) SHARING A CAR RENTAL EXPERIENCE AT TORONTO AIRPORT AT "AVIS" FOR 13 DAYS JULY 2023
LAST YEAR WE HAD A CAR RENTAL WITHOUT ANY PROBLEM IN MONTREAL (Palais des congrés) FOR A SIMILAR RENTAL OF 13 DAYS WITH AUTHENTIK.
THE RENTAL WAS TO START AT 7 PM ON 07/21 UNFORTUNATELY THE PLANE ARRIVED WELL AT 5.15 PM, THE ADMINISTRATIVE PROCEDURES VERY QUICK AND THE RECOVERY OF LUGGAGE EVEN MORE SO WE ARRIVED A LITTLE EARLIER THAN EXPECTED.
THE AGENT AT THE RECEPTION STARTED TO CHARGE US 70 DOLLARS WITHOUT EXPLANATION BY EXPLAINING US THAT IT WAS ADDITIONAL GUARANTEES FOR THEM THEN AFTER REFLECTION, WE TOLD HIM THAT WE REFUSED BECAUSE AUTHENTIK SPECIFIED WELL NOT TO SIGN ANYTHING. IN FRONT OF OUR REFUSAL HE THEN SAID THAT IT WAS A COVERAGE BEFORE 7 PM SO AN ADDITIONAL EXTRA COST. AS WE WANTED TO WAIT 7 PM HE FINALLY CANCELED THIS CHARGE AND WE DIRECTED TO OUR CAR WHICH WAS NOT OURS, BECAUSE WE HAD REQUESTED A GPS. SO WE COME BACK TO THE COUNTER FOR ANOTHER CAR, avoiding you all the talks to prove our good faith AND WE WERE UPGRADED. I specify that the vehicle is delivered without explanation or control.
the RETURN was identical, this time we brought the vehicle back 1H before and they wanted to charge us the famous 70 DOLLARS plus 1/3 of the tank (110 DOLLARS)...it was very difficult because I could no longer find the first invoice canceled but finally another agent intervened to cancel this second invoice. I would have done without this kind of misadventure after this beautiful trip and absolutely do not recommend this agency AVIS AEROPORT TORONTO if you do not speak English!
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Easy
(Translated by Google) Easy, knowledgeable staff, car in good condition
3 weeks in Canada
(Translated by Google) We finally had an Infinity QX80 instead of the Tahoé, 7 places also as requested. Quick pick-up at the airport on our arrival and delivery of the keys in less than 5 minutes on the way back to the National agency at Montreal airport. The vehicle was recent, we took out the basic breakdown insurance because it was not included and the excess buy-back just in case. On the 4500 km covered nothing to say, exceptional comfort on the roads and ease of use even in big cities. Thanks to Authentik Canada for your help and precise information during our stay! [...]
Disappointing
(Translated by Google) Deplorable welcome, car upon receipt dirty inside (vehicle with more than 75,000 km), moreover when removing the vehicle notice strongly encourages us to take out additional insurance by saying that the authenticik offer is not insufficient and trying to scare the customer.
Easy, fast and cheap
(Translated by Google) Car rental made in a few clicks.
Immediate confirmation
Price much more attractive than direct (very good negotiated rates)
Very attractive terms of sale.
No nasty surprises
New car and best category given by AVIS
In short, going through Authentikcanada only has advantages.
a lot of waiting.
(Translated by Google) Arrived at the airport, we waited almost an hour to get our car. Both front tires were very worn!
The people next to us got an electric car even though they didn't ask for it and they were planning to do a lot of km.
Very good vehicle for 2 people.
(Translated by Google) Unique opportunity to drive such a vehicle, which we will never have in our everyday life.