Car rental
Easy
(Translated by Google) Finding the Thrifty agency when leaving the airport, handing over the vehicle on departure and returning it on arrival were very easy. The vehicle itself was adequate for our needs for three weeks, but in the end it was not a Dodge Grand Caravan but a Nissan Murano, which in the end suited us better given the size of the vehicle. In our case the vehicle only had 1500 km on the clock and was fully equipped. So positive experience. [...]
Location SUV Calgary -Vancouver
(Translated by Google) we were very satisfied with the vehicle, however the service of the Avis staff is deplorable, particularly the attendant when the car was delivered to Vancouver.
We arrived at 6:30 p.m. (office closes at 7 p.m.). the car had to be dropped off at Level - 7 - When we went back to reception (6:40 p.m.), the office was still open but the attendant was absent. We had to wait 15 minutes before he came back. At 6:55 p.m. he refused to complete the formalities for handing over the car because, according to him, the office was closed. Another family was present in the office.
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Not very understanding
(Translated by Google) Following a driver's license forgotten but in the presence of a certified hard copy, the rental agency wanted to change the name of the reservation and the main driver to put it in the name of my partner. Not being 25 years old, the agency charged us a colossal supplement.
Very comfortable Toyota Highlander
(Translated by Google) Excellent pick up in Montreal and upgrade as a bonus.
Good explanations especially for using an automatic gearbox :-)
Mid-range vehicle rental
(Translated by Google) Very satisfied with the vehicle we rented.
It was new, very clean and with options like reversing camera and bluetooth. The auto box was also a comfort.
The recovery and return of the vehicle was done in less than 15 minutes.
it was very good
(Translated by Google) The service was very good
Sympathetic
The price was all inclusive and I had to pay 113 dollars more
(Translated by Google) The invoice was all inclusive and I had to pay 113 dollars more
Very well.
answer to good level questions. However, the vehicle sent did not comply with our request (small trunk), we had to fold down a seat which made the trip uncomfortable for our 2 children (2200 km!)
Very good advice but...
(Translated by Google) Very good adviser, contact by phone and email pleasant, efficient and fast for the reservation of the car but when taking the vehicle from Discount we had a vehicle of a lower category compared to the one reserved and paid for without any other choice or compensation.
Overall we are still satisfied and I would recommend Authentik Canada without hesitation.
Very satisfied
(Translated by Google) Very good vehicle, good category
Great experience
(Translated by Google) It was our first time in Canada and without a car the trip wouldn't have been the same especially with two young children. Special thanks to Chloé Chalifoux who was of great help in acquiring the rental car for her attention during my call. We will surely come back to you and recommend you to our friends and family who wish to travel to your beautiful country. [...]
Everything was as we expected ; excellent car, office easy to find and quick and efficient check out.
(Translated by Google) The service was excellent: the car comfortable and in good condition, the rental office very easy to find from the airport and the pick-up very efficient.
Everything perfect, no problem
Perfect
(Translated by Google) New vehicle, quick check-in and return, I recommend.
Hassle-free vehicle rental
(Translated by Google) The rental of the vehicle was carried out without problem, we did 4000 km in 3 weeks. The condition of the vehicle at the start was incomplete, we noted several scratches on the document at the start, but it seems that the rental companies are not as picky as in Europe and that only the bumps on the bodywork interest them. On the way back, the officer barely looked at the vehicle. The principle of a full tank at the start which forces you to have an empty tank on the way back is quite disturbing, because you have to check your gauge constantly on the last day. [...]
nice car
(Translated by Google) comfortable and spacious car with 29,000 km on the clock
Satisfaction guaranteed
(Translated by Google) The staff is very efficient and, in our case, intervened in record time to replace our vehicle which was failing
Insurance and airport taxes not included in the initial price
I was not satisfied with the services of DISCOUNT and I will not recommend this rental company
(Translated by Google) Here are the grievances:
- two hours of waiting in front of the counter at the car pick-up,
- delivery of a car not corresponding to what had been planned,
- random operation of the air conditioning (no air conditioning for 21 days of rental),
When I returned the car, I filed a claim asking them for a $10 per day discount for this lack of air conditioning, given that this company is charging $10 per day for an additional driver or for driving in the USA. This appears to be their house fare. An absence of air conditioning is well worth a discount of this level in this season.
Cordially,
J.C. Menard
[...]
good experience
(Translated by Google) very fast confirmation of the rental thanks to Emilie and at a very good price. On site the Dodge not available but exchange for a smaller but more luxurious Jeep Grand Cherokee vehicle I think for the same price and full of gas offered. Very happy with my rental.
Pay attention to the volume of the trunk
(Translated by Google) We did not take the planned car, trunk too small for 3 suitcases
Agency located in Front Street Toronto to avoid absolutely
(Translated by Google) FIRSTLY THE AGENCY OPENED AT 9 AM WHILE USUALLY IT OPENS MUCH EARLIER AND OUR SUPPORT HAS TO BE DONE AT 8 AM. WERE NOTIFIED OF THE CHANGE OF SCHEDULE
SECONDLY THE EMPLOYEE WHO RECEIVED US WAS UNPLEASANT?
THIRD THE CAR HAS NOT BEEN CLEANED
I THEREFORE ADVISE NOT TO RESERVE YOUR CAR WITH THE FRONT STREET AGENCY IF YOU DON'T WANT TO HAVE ANY SURPRISES.
[...]
Could have been perfect if...
(Translated by Google) We took delivery of an almost new JEEP Grand Cherokee car, very pleasant, ultra-equipped (GPS, reversing camera, electric trunk, etc.), spacious and comfortable. It is important considering the number of kilometers traveled...
However, during the handover, we were disappointed by the agency staff who, without asking us, began to prepare a portable GPS which they charged us without telling us. This attempt to impose unsolicited equipment on us was all the more inappropriate since the car is equipped with a high-end integrated GPS... Fortunately we were vigilant (thanks to the advice given in the blog) and had the invoice. Also, don't forget to check your invoice carefully before signing...
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Holidays in Canada
(Translated by Google) Very beautiful country we went up the Saint Laurent saw magnificent landscapes and even whales. We were able to benefit thanks to the kindness of the Quebecers and the professionalism of Authentic Canada. Thanks and hope to see you soon
Surprise on arrival
(Translated by Google) I had thought I had paid everything before the holidays except for the $100 for returning the vehicle to another agency. I had to pay an extra $100 for taxes. In the end, it didn't cost me less than a standard rental agency. But no more either. So mixed results. Without that, no problem with the car.
Super location
(Translated by Google) Nothing to say about the rental, quick booking online. At the airport it was very easy and quick to pick up the vehicle.
A big thank you to Josée who answered all our questions and very quickly!
Satisfactory service
(Translated by Google) This rental was perfect from the arrival at the counter to give the voucher until the return of the vehicle.
Car rental
(Translated by Google) We rented our car through Authentik Canada for our 2 week stay in the Rockies from Calgary.
Everything went very well, simply and efficiently, for a much cheaper price than going directly through the agencies. Unbeatable value for money.