Car rental
A good car but a lot of downsides!
(Translated by Google) Car rental consistent with what we had ordered in terms of model. Car little used and of good quality.
It stops there. For the rest, a reception service for taking the vehicle which makes no effort to help us understand the information communicated.
In addition, we are told that it is winter and that winter tires are optional... At the rate of 20 dollars per day for a 21-day stay, it is a hell of an unforeseen extra cost when it is a legal obligation...
And the car is not at all equipped for snowy periods (window accessories...).
In short, additional costs and additional costs not foreseen.
[...]
Carefree
(Translated by Google) Very fast car pick up. Different car model than what we had ordered but it was still a city car. If you have a problem, it is better to see a garage directly than with assistance. No need to wash it before returning it, but remove all the waste. Delivery of the car very fast too (it must be said that we are in the off season in October).
Perfect location for our road trip
(Translated by Google) Perfect experience with the Avis rental company. We picked up the vehicle in Toronto and returned it to Montreal. Everything went very well, fast, in less than 10 minutes! The discussions with our advisor Josée were responsive and efficient.
Second driver registration problem
(Translated by Google) When taking over the car they wanted to make us pay the second driver when he was included in the contract
lack of seriousness in the maintenance and preparation of the vehicle
(Translated by Google) the car itself was very good but there were the windscreen wipers which were more than worn out and therefore no longer tried anything which was dangerous given the weather we had (rain for 11 days out of 14)! and the emptying time was exceeded so each time we started an alarm sounded.
It was the Chrysler Pacifica
Nothing to say after 4800 km...
no problems to report
(Translated by Google) the place of support in toronto (eaton center) very difficult to find!
TO RECOMMEND
No surprises on our arrival to take possession of the vehicle, kindness and speed.
(Translated by Google) Following the online reservation, nothing was missing to collect the vehicle on our arrival. At the return, nothing could be easier too.
We dealt with very very kind people, very kind, ZERO fault; gorgeous. A big thank-you. DK
1
(Translated by Google) competent staff and ease of picking up the car
Very good service, attentive staff
(Translated by Google) No difficulty in picking up and returning the vehicle, very competitive price, almost new vehicle
We would only have liked some advice on economical driving (we started at 12l per 100km and ended up with 9l per 100km) and the use of the vehicle
Staff who adapt to your level of English.
(Translated by Google) Despite very basic English, we had no difficulty picking up the car, the staff adapted.
"Almost" perfection!
(Translated by Google) Hello,
Advisor Chloé Corneillier was perfect because she was always responsive, friendly - like the Canadians - and gave good advice. Excellent professional, we recommend her to other travelers. We would like you to pass this message on to her because she is sincere. Thanks in advance.
Regarding the rental, from the pick-up to the return everything was perfect. The "KIA Rio 1.6 L" vehicle was comfortable, flexible and economical - 5.3 L/100 for a journey of 4000 km. , quick feedback and welcoming staff. However, it lacks a star because I had asked if the engine levels were done and I had been answered in the affirmative. In reality, the oil level as well as that of the brakes were close to the minimum. I was about to buy oil and brake fluid but after about 2000 km of driving the levels had not dropped, these purchases became useless.
We will recommend your agency to our friends.
Cordially.
Mr and Mrs Mialhe Christian and Nelly
[...]
Everything went well!
Compliant car rental
(Translated by Google) We did a road trip with 7 people. We traveled 3500 km. The rented vehicle met our expectations, the rental company accommodating.
very professional person
(Translated by Google) Hello,
Here we are in France after a pleasant stay in Canada, This one, thanks to your services, has made life more practical and easier for us. Our advisor was very competent and attentive to our needs.
The vehicle as well as the options and warranties were in accordance with the contract. As for our various contacts at SAUVAGEAU (Stéphanie, Nicolas and Mike),
they were very efficient and pleasant when it came to the service provided.
It is a Rental Company that you can continue to reference and we will recommend AUTHENTIK CANADA if necessary.
Thanks
Cordially
Mr ARNAUD
[...]
good
(Translated by Google) Fairly good car rental experience with this rental company, vehicle in very good condition and of good quality.
on the other hand negative points:
- the fact of returning the vehicle empty of fuel, this is to the advantage of the lessor who charges us full price (or even more) the 1st full.
moreover when we return the vehicle we always have a little unused gasoline..
- the wait for the shuttle at the airport is quite long, even a very long wait of 45 minutes for us, especially since when the flight arrives we only want to take our car and to really be on vacation..
[...]
Very good vehicle with integrated GPS and very comfortable
(Translated by Google) Interior of the car very spacious but the trunk small. Well equipped, clean, no smell of tobacco.
Car still a bit long. Very good GPS, it found all my addresses.
simple, fast, practical .... everything is digitized ...
sympathetic
(Translated by Google) good reception in the two rental centers. The car was very pleasant and allows you to choose your routes for a discovery of the cross roads
Impeccable service, recommended
(Translated by Google) We are very satisfied with your services and your availability.
Perfect
Dishonest Abandonment Policy
(Translated by Google) The experience is overall good but the dropout policy is dishonest.
They send us an invoice and we actually have to pay more in the end when we don't return the car to the same city... even though the invoice was created for both cities!
Either you don't have to charge more, or you have to write the right amount on the invoice right away!
[...]
Adequate service! Overall a good experience :)
(Translated by Google) Marie-Pascale gave us good advice and listened to us.
The car rental service was as requested. We were upgraded at no additional cost.
Small flat for the GPS. We rented a GPS directly from Thrifty. This was unfortunately not up to date (some highways were not known to the GPS). And above all, the return address was wrong: we drove for more than half an hour to find the branch at the airport. At the rental price (15 dollars per day), it's shameful!
[...]
very happy with the service
(Translated by Google) nothing to say it was perfect
Very satisfied
(Translated by Google) No problem when picking up. The rental agreement is very well explained. No nasty surprises.
We had opted for a small compact car and were upgraded. What more...
No problems encountered.
(Translated by Google) Excellent transaction. The car was a top of the line VW Passat which my son had a blast driving. What very good!
The transfer for the car taken in Toronto and returned to Quebec only cost us about thirty euros, so much less than with some other rental companies.
It would have seemed strange to us all the same that the car was not carefully examined on the way back!!! As a precaution we had taken photos to shelter us from any unpleasant surprises.
Thank you authentic.
PS: What a WONDERFUL country with people who SMILING!!! Go during "Indian Fall" time. It is magic !
[...]
Authentik Canada et Thrifty
(Translated by Google) Fast communication, good information and an interesting vehicle rental offer with Authentik Canada.
Strongly recommend.
Thrifty: Very efficient service and vehicle corresponding to our expectations.
Car rental
(Translated by Google) We were upgraded to a Ford fusion which was perfect. Thanks to Chloé's advice, we had booked the larger size for a small supplement. The car fit perfectly for 3 adults.
Pick-up in Quebec, delivery in Toronto without any problem.
Very competitive price.