Car rental
Meets our expectations.
Disappointed with the Toyota Corolla vehicle
(Translated by Google) Apart from the fact that we had to wait 1h30 to pick up our vehicle, the vehicle was not ready, the staff was very, very slow (although I had checked in online beforehand to save time!), the intermediate category vehicle that the we were given was a Toyota Corolla. In fact, it is a rather uncomfortable vehicle (surely the least comfortable in this category). We had it for 1 month, so we had enough time to judge. Also as they were late they just rolled it, nothing inside full of dust... [...]
Very good experience
(Translated by Google) Very precise explanations to recover and return the vehicle.
location
(Translated by Google) good performance
11 day rental
(Translated by Google) Initially a Ford fiesta was planned, we were upgraded to a Chevrolet Cruze.
Perfect location, no problem with the car or the rental.
The authentic Canada advisor at the top of the top for advice and kindness.
car rent
(Translated by Google) I had no problems renting my car from Thrifty other than the vehicle assigned to me was larger than the one booked. This gave me more comfort but contributed to greater fuel consumption than expected, especially since we covered more than 5000 kms.
SATISFIED
(Translated by Google) Good surprise when picking up the vehicle: we drove in a Ford Fusion Hybrid, an excellent vehicle with limited consumption.
Chance did things well, the customer preceding us at the AVIS counter did not want this model.
mixed experience
(Translated by Google) positive: upgraded us at no extra charge for the car category; home OK
negative: no explanation regarding the procedure for leaving the airport car park; car trunk locking problem found on arrival at hotel; no direct line to help us solve the problem (obligingly repaired by phone by an Authentik Canada employee);
lucky lucky
(Translated by Google) An hour of waiting after a 7.45 hour trip by plane, customers and collaborators who tell each other about their reciprocal lives, and then take advantage of the customer's fatigue to sell them a $100 fill-up when it is physically impossible to return with the tank completely empty, all that is not very correct...
location auto
(Translated by Google) hello great trip to your beautiful country but the rental of the vehicle leaves something to be desired no one to accompany us to the vehicle during the pick-up
and above all taking a full tank of gas when the gauge indicated half and that the person who validated the return of the vehicle made it clear to me that I should receive a refund once the fuel supplement has been completed
Thank you for your help
[...]
Very good rental
(Translated by Google) Welcome to the rue Papineau agency. We were able to pick up and return the vehicle quickly, no problem encountered with the minivan we rented. The Authentik Canada advisor listened to us and gave us very good advice!
Good service
(Translated by Google) Welcome car equivalent to that requested
Perfect vehicle and very satisfactory service
(Translated by Google) I did not have the requested car (Toyota) but I had a KIA which completely met our needs, perfect for carrying 2 large suitcases and 2 small suitcases so a very comfortable space to cover around 3000 km.
The waiting time to fill out the support file is always a bit long, but that's the price of Thrifty's success.
I am completely satisfied with the performance of Thrifty
[...]
Simple, effective, good value for money
Good value for money
three good
(Translated by Google) We did not have a chevrolet sonic but a hundai accent but everything went perfectly
Better than expected car
(Translated by Google) We picked up a clean Mazda 3 that drove very well, comfortable, a more spacious car than we had hoped for.
everything went very well.
We didn't return the car with a full tank of gas because we almost missed our flight and the invoice that Discount sent us was a little high (86 dollars) double the tank for a car of the type which we seems very excessive.
[...]
unavailability
(Translated by Google) The rented car was not available. They wanted to give me a huge model to drive and full fuel consumption. I had to discuss to have a model that suited me.
The car came directly from another customer, it was not washed inside. We had to go to a gas pump and buy something to clean the windows of the car because we couldn't see anything with the sun. We immediately reported it to Avis when we returned.
No control of the vehicle is carried out with the customer; we reported blows to the rear bumper.
[...]
jimmy car
(Translated by Google) We were very well received at the airport to receive the vehicle, same remark for the return of the car to the city center.
The car met my expectations very well.
Your detailed explanations for picking up and returning the car were very helpful and very efficient.
Only small downside, the car was not perfectly clean.
I highly recommend booking through you.
I am very satisfied with this experience.
Jimmy.
Instagram: @latino38510 ;-)
[...]
Correct
Excellent
(Translated by Google) The prices were very competitive, the service with the rental agency impeccable and I was even upgraded.
Return of rental vehicle
(Translated by Google) Airport pick up and drop off as well as transfers went smoothly.
However, there is a gap between what is announced and what is effective.
There is no 3 to 4 hour wait after arrival to have a transfer to the agency located about 1.5km away. This induces that we can predict his return with this overly estimated time and makes us lose a few hours.
Regarding the return procedure there are illegal operations:
1) asks for the fuel receipt for the return when it is not even taken into account by the agents
2) The inventory of the vehicle on return. The attendant, without speaking to you, photographs the vehicle with a tablet, completes a form that is not visible, then asks you to sign in an open pop-up box in the center of his tablet without him there is the slightest writing or reference to the rental file. I refused to sign a white document whose contents I did not know. The employee then told me "I will sign for you!" to which I replied, "Do as you wish!"
I am very unhappy.
[...]
car rental
(Translated by Google) everything went very well when renting the car; availability, advice and organization.
Vehicle meets our expectations
(Translated by Google) We had booked a sedan with AVIS for a 2-week road trip. On taking possession of the vehicle, the tank was full and the car was clean. The GPS reservation had been taken into account and we were able to recover the vehicle very quickly. No problems while driving and the consumption of the vehicle was in line with expectations. We were pleasantly surprised by the size of the trunk.
No worries when returning the vehicle. Everything went very well when making the reservation via the authentik canada site.
[...]
vehicle rental at very competitive prices
(Translated by Google) Thanks to AUTHENTIK CANADA, I was able to rent a vehicle (taken from TORONTO and delivered to OTTAWA) without paying the $300 penalty.
thank you for their availability, kindness and efficiency
Agency to recommend
(Translated by Google) I used this agency for a vehicle rental. Good information and good follow-up of the file. Valuable advice on the conditions for picking up and returning the vehicle.
choice of vehicle with the agency
(Translated by Google) taking our car without waiting less than an hour after landing. no forcing for other insurance, we recommend this Avis agency. And for the return, the same thing, we simply returned the keys. our 4x4 vehicle was clean with few kilometers and very useful to go to the parks of Gaspésie. if we come back we will rent again with Authentik agency very easy to contact and serious. thank you to your advisers. [...]
Very well
(Translated by Google) No problem with the car. I had never driven an automatic but it was fine after a period of adaptation. Consumes little fuel.
Good but loads too high
(Translated by Google) Everything went well.
However I had asked for the smallest car model because I was traveling alone. However, Avis gave me a very large car model (Dodge Crossroad instead of a chevrolet spark). I therefore greatly exceeded my fuel budget originally planned. It didn't help me.
So an effort would be welcome on respecting model requests. If not enough models in this category, warn the customer in advance, just to know how many they are traveling with him, or no longer offer these models.
[...]
No problem during the rental
(Translated by Google) Hassle-free pickup and drop-off