Car rental
Very good experience
(Translated by Google) Successful and easy rental. Staff on arrival very welcoming and gave us a very good car and advice.
Top vehicle and service
(Translated by Google) Quality and quick welcome.
Super recent and adapted car.
Correct car
(Translated by Google) I didn't give it 5 stars because the day I had to return the car it had snowed a lot and it was still snowing a lot and he asked me a very high price to return the car the next day, i.e. 1 more day. Not very nice of them.
SAME
(Translated by Google) SAME
Traveling holidays
(Translated by Google) Good welcome, good service with an upgrade (Nissan Murano) on a recent and impeccable car. No worries on the entire route. As for refueling, it would be desirable to note in the contract to return the car in the same
state.
Rental of the vehicle meets our expectations
car rental
(Translated by Google) somewhat laborious handling
unclear supplements
do not take the fuel option... it does not take into account that the tank was half full and is charged the price of a full tank...
Welcoming staff
(Translated by Google) Everything went well even if we had to wait 45 minutes before being able to collect our vehicle, which is tiring after a 7-hour flight. The staff was friendly. We were upgraded, the vehicle was clean and in very good condition. The return to the downtown Montreal agency was effective.
Very satisfied with the vehicle
(Translated by Google) Despite a wait to collect the vehicle and be sure to have the right category of vehicle, everything went very well afterwards!
GOOD
(Translated by Google) Well nothing to say
Not very commercial
No customer service
(Translated by Google) I was lucky to arrive a bit earlier at the Quebec airport and collect my suitcases quickly, so I headed towards the rental counter without being suspicious. The person at the counter was very kind and gave me the keys to the vehicle and told me that she was waiting for us. I returned the vehicle at the scheduled time. Everything has gone very well so far! A few days later I noticed a charge on my card, I was charged an extra day's rental for having had the misfortune of having collected it 45 minutes earlier! I only give 2 stars because I find it unacceptable not to have been warned either on the day of collection of the car or on the day of return of the additional cost. Neither any information before 'wild' collection and even less invoice sent.... Shameful for a rental company of this size. So pay close attention to the times! [...]
French-speaking welcome, pay attention to collection times
(Translated by Google) As a bonus, we were upgraded to a TOYOTA ForRunner, thanks to Clément from the TRIFTY agency
Correct
(Translated by Google) Good car. But no snow shovel in the trunk and a brush at the end of its life. Mocking look from the agent upon returning. Fortunately they lent us a shovel....
To claim before leaving.
Impeccable vehicle
(Translated by Google) Helpful staff, very welcoming. Vehicle clean and in excellent condition.
Excellent
(Translated by Google) Rental with Avis without problem. Friendly and accommodating staff.
Good company
(Translated by Google) Impeccable service. perfect welcome.
Very nice home
(Translated by Google) Very good explanation of the contract clauses
Vehicle in excellent condition.
Extremely pleasant receptionist
Rather satisfied
(Translated by Google) The rental car was impeccable, but I regret the lack of information for the return procedure. I rented the car through Authentik Canada with certain options, but once at the Thrifty agency they tried to sell me these same options in addition, and then have me reimbursed by Authentik in the event of a problem. It is also impossible to contact the branch directly. No answer. [...]
Alright
Alright
(Translated by Google) Despite a delay in receiving the vehicle linked to a personnel problem (2 hour wait) we are fully satisfied
correct price
top top, 50 meters from the hotel, very clean and spacious
(Translated by Google) see my opinion above: choose a vehicle that matches the weather, the length of the miles traveled, the size of the trunk according to your luggage,
you have to work a little!
Very bad vehicle rental experience.
(Translated by Google) 3 hours of waiting after 10 hours of travel without being kept correctly informed of the situation or the waiting times to recover a vehicle that was poorly cleaned inside. Worst car rental experience of my life to date.
Perfect
(Translated by Google) Very friendly agency manager, very good explanation for the instructions for returning the car as well as renting the booster seat.
Good except waiting time
(Translated by Google) We are very satisfied with the vehicle and the service. However, we had to wait 2 hours to take delivery.
Fast vehicle rental and attentive to the customer
Supported
(Translated by Google) Slightly long handling where you have to recheck all the elements while they are transmitted to the resa. But competent and responsive staff
Quick return of vehicle
Satisfied
(Translated by Google) Satisfied but we thought we had rented a larger model.
Vehicle rental Montreal
(Translated by Google) Quick pick-up and vehicle conforms to our reservation and in very good condition.