Car rental
Montreal booking
(Translated by Google) No worries with the reservation! A bit long to pick up the car but very easy return.
Satisfied
(Translated by Google) I appreciated the service this time, unlike the previous one in April which went very badly.
The agent was very understanding and was able to solve my problem by changing the vehicle at no extra cost, and I thank him very much for that.
I hope to have more good experiences with Authentik Canada!
Perfect and sweet price.
Very satisfied.
New vehicle, in very good condition and well-equipped (RAV4)
(Translated by Google) Proposal of a higher range upon arrival for €19/day, supposedly to have GPS when the RAV4 was equipped with CarPlay, then a proposal for additional insurance for €5/day (figures from memory).
Complicated vehicle return: difficult to find the agency's location in the new parking lot, friendliness of staff needs improvement, especially the Thrifty employee who received the car, particularly odious and unpleasant. His behavior struck us, especially since Quebecers are such lovely people...
[...]
Mixed, because very poor charge.
(Translated by Google) The car was very good, the return went well, but the pickup was very bad, a huge amount of waiting and the car wasn't ready.
Very poor organization and a deplorable welcome from AVIS.
(Translated by Google) Following the construction, the car rental companies have moved, but there are no signs indicating the route to follow. I noticed that I wasn't the only one looking. After going around the airport three times and arguing with the traffic controllers, who were unable to give directions, they even insulted us!
The car I received was damaged. I had the feeling that the AVIS desk agent really wanted to sell me a deductible waiver insurance so that I would bear the cost of the car's damage upon return. I had to stand in the long line three times; the AVIS agent was pathetic, like the worst kind of civil servant! He seemed more interested in flirting with female customers than doing his job.
[...]
Top car
(Translated by Google) Fomlzgecon asked for a GPS.
Luckily there are phones.
Bad start
(Translated by Google) We had rented a 7-passenger minivan that was not available upon our arrival in Montreal. We waited 2 hours for a vehicle to become available. We got a 7-seater vehicle that only partially matched what we expected. Once the contract was signed, we were told that the minivan was finally free. However, we kept the replacement vehicle offered, as we feared having to wait again and our daughters were exhausted.
Subsequently, we encountered no problems on the road, with a vehicle that proved to be reliable and in good working order.
The return of the vehicle, after 2 weeks of travel, went quickly once we were able to locate the person responsible for the return check-in.
[...]
Excellent follow-up on our case and always available.
(Translated by Google) We are delighted with the services of Authentik Canada and we will recommend you with great pleasure, and if we return to Canada we will go through you again.
Very satisfying.
Hyundai car arrived
(Translated by Google) A bit sluggish but sufficient for two people.
Good
(Translated by Google) Comfortable car, fast pickup and drop-off.
Hassle-free booking
(Translated by Google) I am very satisfied with having chosen Authentik Canada. I got the car I was expecting, which was a Jeep Grand Cherokee. It's the only company that provided me with this type of vehicle at a good price. I highly recommend them.
Perfect!
(Translated by Google) The vehicle rental offer was unbeatable. Excellent customer service, good prices, and very easy logistics. Thank you!
Car rental Toronto with AVIS
(Translated by Google) Good experience with the intermediary Authentik Canada. Much more mixed with the AVIS agency. In detail, the agency is difficult to find because it is hidden in the basement of a large building - shopping mall and not indicated on the street. Likewise, finding the parking lot to return the car is a headache, the agency does not provide a map, which would be the minimum!
Very friendly sales person at the reception. The 2 people in the parking lot, both on arrival and return, were very unfriendly, and borderline disrespectful.
[...]
Car rental
(Translated by Google) A helpful team, the rental went smoothly without any problems. I am very happy, everything was ready on the day of vehicle pickup.
Authentik Travel, I recommend it!!
(Translated by Google) Everything was correct, great, fast, and very simple. Clean car and pleasant to drive. Services with the contact persons were very professional, attentive, and friendly. Thank you very much. A small point to improve: more explanation on how the car works before departure would be great.
Perfect
(Translated by Google) Everything went very well.
Friendly welcome, decent car.
(Translated by Google) It wasn't a Toyota but a Nissan Sentra, and at the beginning of the trip the oil change light came on. But the car allowed us to complete our Gaspésie tour safely. Possibility to return it a day later and elsewhere for exorbitant fees...
Everything was perfect!
(Translated by Google) Very quick car pick-up. Vehicle very clean and practically new with essential GPS. Car drop-off in two minutes flat.
A car rental perfectly matching my needs
(Translated by Google) Quick and professional handling by Thrifty at the vehicle drop-off:
No waiting for administrative processing
No pressure to take options I didn't want
Speed in returning the vehicle and no surprises in the refund of the deposit
In short, overall satisfaction.
Not satisfied with our car rental
(Translated by Google) At the reception, there was no vehicle inspection with the receptionist. It was parked in a very poorly lit underground garage. We took the declared vehicle without any problem and signed a document suggesting we ourselves report any defects we saw on the vehicle.
At departure, we paid for the GPS, and all other costs had been paid to AuthentiK Canada.
The car was returned on time and with a full tank of gas. We know it was undamaged, without scratches or impacts: no vehicle inspection, a summary invoice was given to us without any explanation.
They guaranteed us that everything was OK and that the bank guarantee would be lifted within a few days in France.
The day after our arrival, a debit of 431.27 Canadian dollars was taken from our account!
Your contract is therefore not being honored, and we will file a complaint with our insurance company.
[...]
Superb experience
(Translated by Google) I was very well served at a good price. I needed information and the customer service was fast and courteous. I recommend this company without hesitation.
Holidays
(Translated by Google) First time with you. The handling was a bit long, I had to wait until 10 am to start the paperwork, otherwise there were fees I find unnecessary. When we book for 10 am, we should be able to have the car at 10 am, and not 10:30 am.
Rental/Rent
(Translated by Google) Simple process for vehicle pickup and return, quick and efficient.
Everything went great.
(Translated by Google) We picked up the car in Quebec and were able to drop it off in Toronto as planned. Everything worked out wonderfully. We are very satisfied with the service, the car and everything.
Very good service
(Translated by Google) I really enjoyed my rental experience with Avis. Simple, easy and without problem.
as expected
(Translated by Google) The strong point of the rental, the $0 deductible.
Perfect
(Translated by Google) New car