RV rental
Impeccable value for money
(Translated by Google) We rented a camper van (type C19) for a 3-week trip in western Canada between the Rockies and Vancouver Island.
We appreciated this camper van for its size, its functionality and its pleasant driving. Before our arrival at the agency, we had received several information emails from Authentick Canada to help us correctly plan our arrival and handling of the camper van. Which helped us a lot.
When handling the agency everything was very clear. We are shown a 30-minute explanatory video on how the vehicle works. A very complete technical manual is also available in the vehicle if necessary (Also received by email a few days before). Often allowing you to resolve even minor malfunctions.
We checked the tire pressure and oil level as often as possible as recommended. The oil never moved and we re-inflated the tires once. We have had no mechanical issues with this vehicle.
As for the interior of the vehicle, we are generally satisfied.
But we still wanted to point out that some LEDs were malfunctioning. They went out as soon as we closed the drawers or cupboards in the kitchen. We had to systematically touch the fuses so that the LEDs came back on with a fairly variable intensity.
There was a water leak from the roof of the toilets. When it rained, the water seeped through. Fortunately, it only rained twice during our stay and the leak remained concentrated in the toilets and could therefore escape through the shower drain.
We also had a stowaway, certainly a mouse...
These last 3 points are minimal for us and we are delighted to have traveled thanks to Authentik Canada and Cruise Canada.
[...]
Language
(Translated by Google) More support in French
RV Convenience
(Translated by Google) Vehicle well suited for travel. On the other hand, the number of bags must be considered. Travel bags are preferable to suitcases because the space to store them is limited. The material provided is very suitable and useful. The blankets are warm and comfortable.
We have had to use the onroad service three times and we can say that it is excellent.
[...]
Very nice home
Top notch welcome and service
(Translated by Google) The welcome, the service, the RV and its equipment are top notch. A very good experience with Fraserway
Superb road trip with canadream
(Translated by Google) Very good care, comfortable camper van with everything you need inside. Easy support, I highly recommend
Problem with freezer, food to throw away, return to repair
(Translated by Google) After a week forced to return to Calgary to repair the fridge, food thrown away due to lack of storage.
Positive experience
(Translated by Google) First successful experience for us.
Practical vehicle, all well appointed,
Good bedding.
Perfect
Excellent RV for a road trip
(Translated by Google) Our roadtrip was made even more enjoyable thanks to this RV which combines autonomy, comfort and reliability for Quebec roads.
4 star discovery trip to Canada
(Translated by Google) we took a tour of Quebec starting from Montreal towards Quebec City and then all of Gaspésie, then from Tadoussac by the North, around Lac St-Jean, Shawinigan, La Matawinie then Mont-Tremblant and finally returning to Montreal.
A total of 3400 km covered in 29 days.
We are extremely lucky to experience a real Indian summer under the light of a generous sun!
Just 2 days of rain: one at the start of the stay and one at the end of the stay.
I had planned all the campsites (and was not disappointed by any of them :)) but not the visits. We discovered them along our routes and our desires!
The most notable: Visit to the city of Quebec and its cobbled streets and old buildings, Le roché Percé, The gardens of Métis, Tadoussac, The Zoo Félicien alone is worth the detour!, The ghost village of Val Jalbert, The resort of ski Mont-Tremblant, The Cimes Laurentides trail in Mont-Blanc, near Mont-Tremblant (magic!!!), the old town of Montreal and Le Grand Escalier de Mont Royal, and then tasting an excellent meal at the terrace of the Jardin Nelson in Montreal!
2/3 of the trip were done with a couple of friends. A trip that will remain forever in our memories.
[...]
A unique experience !
(Translated by Google) We chose to go through Authentik Canada for security and support, a bet held!
The employees are very pleasant and know their files like the back of their hand.
Thanks to them we were put in touch with RVnB and Philippe GERMAIN the manager with whom we opted for a converted pick-up type RV (L'aventurier) and we have no regrets.
The RV was identical to the photos and allowed us to live an experience that we will not forget.
Like Authentik Canada, Mr GERMAIN was very available and natural with us.
In short, we recommend!
[...]
Great experience with the Van Conversion
(Translated by Google) AuthentiK Canada allowed us to find, for a second trip to Western Canada, a small RV that was easy to use, affordable and with unparalleled on-site service from the Four Seasons group.
Just note, however, that this group does not pick up customers in Downtown Vancouver, only at a Sky Train station, on the Canada Line, contrary to what is indicated on the documents given to us by Authentik Canada (at please correct!).
[...]
Beautiful RV and with very good service
No complaints !
(Translated by Google) Super good service with FraserWay, service in French even in Calgary, they are the only ones that offer the free Shuttle service from the airport to Fraserway and back.
Everything was there in the RV for our comfort and functionality!
Very good experience
(Translated by Google) We compared prices for a Van rental on authentik Canada and selected Canadream for the rental. All exchanges and rental time went very well. A big thank-you
Totally satisfied!
(Translated by Google) Excellent customer service
Quality equipment with lots of inclusions
Pleasant driving
Speed ??of pick-up and return
Everything was perfect
(Translated by Google) We had reserved saver6 and thanks to Authentik Canada we had the RV of our dreams the mhx.
Top customer service, the super useful shuttle, a dream trip!!! Especially pay the platinum pack so useful when returning the vr!
Wonderful RV trip with Authentik Canada
Great service! The owner responds quickly to messages!
Canadream Mirabel at the top
(Translated by Google) great welcome
vehicle in very good working order
scared at first
(Translated by Google) Support is very fast. The landlord gives us the papers and that's it. We would have liked to be able to drive a little with the service provider to gain our confidence.
Once we were reassured, everything was perfect. Very large, new and comfortable RV. The return was also very quick.
Proper and functional motorhome. Registration and linking with Authentik could be improved
Wonderful trip but very old motorhome
(Translated by Google) We made our trip alone, authentic Canada served us to find our camper only Positive points:
Philippe available, arranged for us to receive us on the first day (well ahead of schedule) and we arranged it on the last day for a reception later, with a person we did not know.
Negative point: We had elements to share during the return, we are not sure that Philippe had all the information.
Positive point: the information was given to us at the start by Philippe: some non-functional gauges, split windshield, cooking plate that comes apart, average cleaning but with the authorization to return it at least in the same condition. (I think we made it cleaner, inside anyway!).
Another positive point, mechanically no problem, and driving quickly taken in hand.
Traffic in Canada without problem with this type of vehicle! Everything is done for campers and campers!
Positive point: slept well on mattresses in good condition and which correspond to us (firm). Sheets, linen and duvets well cleaned, very pleasant!
Cons: Our stairs collapsed on the 3rd day in the morning. They had obviously been glued together before. We have been climbing down and up the whole time so as not to make the situation worse. they rested at an angle on an element under the truck (which held!)
We are "young" and dynamic, but older, bigger, or less athletic people couldn't have.
Philippe was notified when it happened by WhatsApp, I assume that if other people than us had difficulties someone would have intervened.
Other points that we noted in the truck, and reported to the person who received us: mosquito net that comes off the window above the table, 2 cupboards with faulty bolts (above the stairs and above the table), glasses and cutlery insufficient and which deserve a change, (especially the cutlery to change and add), lack a large saucepan to cook for 4 (the camper is given for 6), and especially no chocks for the wheels. For the cales Maybe it wasn't included in the Loc but I didn't pay attention...
However, these elements did not spoil our stay!
In short, given the photos on the site, and the price paid, we were expecting a slightly newer and better maintained vehicle.
Last thing, we filled the tank to 3/4 (at random), the person who received us looked at everything AND SIGNED OK for 3/4 but Philippe judged that he was not at the level. He made a gesture to us by charging 5/8 instead of 1/2 as he was entitled to, given the problem encountered with the stairs… Well we admit, a little disappointment on our side for that.
In short, experience in Canada in a motorhome to do ABOLUMENT, accepting that its rental is not perfect. What made me choose this site is the delivery and return to Quebec, not offered elsewhere at the very late time when I reserved this vehicle.
I would also say that it may be necessary to plan a good check-up of the old vehicles on offer.
Best regards and keep up the good work!
[...]
Very nice experience
(Translated by Google) We criss-crossed Quebec aboard a large motorhome. We were 4 adults, a couple and 2 young adults (our children). This mode of transport was our first experience and we loved it. The drivers managed the trips very well. Having toilets and a kitchen available was a luxury for us! The vehicle is very well equipped to live there serenely. Thanks to Authentik for their management and kindness. [...]
Welcoming company, motorhome almost new and without any problem
Satisfied with Candadream
great service
(Translated by Google) Excellent service, follow-up and support!
Fabulous trip, perfect size but noisy SVC motorhome
(Translated by Google) Fabulous trip to Canada and the US in an ideal size but noisy SVC motorhome
Very good performance
(Translated by Google) Very well equipped vehicle, nothing to say.
The base of our wonderful roadtrip!