RV rental
Good people, motorhome could be better.
The motorhome wasn´t old, but it seems that it was used so many times, maybe more than desired. We expected to use a better motorhome.
Awesome trip
We were 2 people travelling across Canada from Vancouver to Calgary, hiking the mountains and visiting family. Canadream made this possible in very comfortable and practical ways. We loved every moment of our trip.
NECanada tour
19 day tour of NECanada. Alto caravan V6 Kia. Caravan very cute and well equipped with everything we needed. Very smooth to tow for caravan novices. Discount Renrals in Jolliette were very good in every respect. Getting to Jolliette from Montreal was more tricky than expected but Marie-Chloe was very helpful to us non French speaking Australians. Camping in national parks in Canada was in a word fantastic. [...]
Tutto perfetto
Dalla prenotazione alla consegna, tutto è andato molto bene.
Il camper era praticamente nuovo e non presentava problemi particolari.
Il personale è stato sempre cortese e disponibile.
Sicuramente lo consiglio a tutti quelli che vogliono vivere un’esperienza completa.
Very good experience, better to have 7/24 call service to answer questions.
We encountered power cut off at the first night. We couldn’t find the electricity broker to reset. We called discount but got no response. Finally we found it.
Besides that, everything is excellent. The people is nice and the RV is clean, kitchenware and beddings are new.
First time
It was our first trip with a RV. The trip was fantastic and we enjoy the incredible views.
Truck camper rental Calgary
We specifically wanted a truck camper with 4WD as we wanted to drive the Forestry Trunk Road in Alberta - mostly gravel but a numbered Highway. The Truck camper was a Ford 350 double cab and was excellent in all respects. Almost brand new with a great spec inside the living quarters. It was a pleasure to drive and coped with everything from 30 degrees C to -3 C and snow on the Icefield Parkway (yes in July !!!). The Canadream team in Calgary were very helpful and the shuttle from hotels and airport worked well.
Motorhome Canada got us a great deal and were very helpful in arranging everything inc additional insurance and various extras in the all inclusive package. we would definitely use them again.
Steve harris
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Rv
Everyone was friendly and helpful but it was a long wait to turn in the RV.
Very pleased
Excellent
Hired a RV for nearly 4 weeks and loved every minute. Could take everything wherever we went. Would 100% recommend it.
everything was perfect!!
check in was fast and the RV was clean and almost new!!
nice but...
(Translated by Google) We had water problems throughout our stay, the hot water was not working or barely working, which is very unfortunate, especially during the fall when many campsites have closed their doors and therefore their showers. The motorhome is not super optimized; I find it hard to see why a household fridge with a freezer is here, a student mini-fridge would be sufficient, just like the microwave, which offers no advantage here in my opinion. The extra charge for bedding and cookware seems a bit excessive to me; paying 80 euros for a large cookware set with unnecessary accessories when a pan and a pot would suffice (at least to my taste), I think it's a lot of wasted space. The bed was comfortable, but again, a large extra charge for bedding to end up with a single sheet, though the duvets were quite warm. The shower is not very practical, the water often goes through the hallway, but it works (when we manage to get hot water). The customer service is responsive and answered our various requests quickly. There are minor electronic issues that are not blocking, but having a beep every half hour due to a "pressure sensor anomaly" or "blind spot anomaly" is a bit annoying. It was the first time I rented a motorhome, so I don't know the basic rules, but having to return the vehicle in the same state of cleanliness as we received it is a first for me; in general vehicle rentals, it's included, so we had to add an extra charge for that. [...]
(Translated by Google) The Adventurer pickup is, in my eyes, a perfect vehicle for a trip in North America, compact on the road and pleasant to handle and drive; furthermore, it is equipped with an auxiliary CNG tank that helps reduce fuel bills. As for the recreational part, the vehicle is well equipped, everything was functional and in good condition. The owner, Mr. Germain, is a pleasant person who will explain all the operations upon reception of the vehicle and remains available via WhatsApp during your stay, and I take this opportunity to thank him once again for his kindness! [...]
Very beautiful experience
(Translated by Google) Very warm welcome by your team, complete information regarding the use of the vehicle and all its functions. Camper van with which we are satisfied.
(Translated by Google) It's a pity that it is so far from Montreal (more than an hour and a half by public transport, and expensive by taxi)
(Translated by Google) It is just unfortunate that no one speaks French at the Calgary rental branch. Some technical points could have been further elaborated.
(Translated by Google) Very good experience with Authentik Canada for our trip. Available, responsive staff. We will go through this agency again when we return.
(Translated by Google) The team on site is pleasant, however, the camper was very dirty. A leak under the sink, empty gas, broken drain pipes...
(Translated by Google) Great RV rental! Everything went very well, both the rental and the trip with the vehicle. The van is very well equipped and runs like clockwork. Pure happiness!!!
(Translated by Google) Fraserway is very professional, everything is very well organized, and the explanations are very clear. The support is top-notch. Ease of use and handling of the truck camper. The return was perfect and also surprisingly easy. Thank you again, everything was perfect!
(Translated by Google) Having traveled from Montreal to Lac Saint-Jean and Gaspésie near the New Scotland border and back. First, the reception and handling of the vehicle were perfect; I took small roads to get used to the size and drove at the right speed. If you sometimes notice a large number of vehicles behind you, pull over to clear the traffic. As for camping accommodations, they are all very good and perfect for human encounters, but beware that from mid-September many are closed. Safe travels. [...]
(Translated by Google) We spoke with Susyane who was very responsive to our questions and greatly helped us ahead of our trip! The motorhome pickup was perfect, and we had an excellent stay!
(Translated by Google) We rented a Small C20 RV (14 nights) for our honeymoon in September 2024, for a journey starting from Vancouver and ending in Calgary (stops: Victoria, Ucluelet, Qualicum Beach, Whistler, Clearwater, Revelstoke instead of Jasper closed due to fires, and Banff). We are overall very satisfied with the comfort of this vehicle, and we already know we will renew the experience in the coming years, perhaps on the East Coast for a change.
The shuttle system at departure and arrival is very convenient and avoids extra taxi costs given the distance between the Fraserway agency and the city center (especially in Vancouver). Admittedly, we had to wait in the cold for the shuttle, which was 45 minutes late, but we are fully aware that the driver was simply enduring Vancouver's morning traffic. However, upon arrival at the agency to pick up the vehicle, there were many of us, and we had to wait about 1 hour to reach the counter, then an additional 30-minute wait for an agency member to demonstrate the vehicle. Fortunately, I had anticipated a safety buffer because we had the ferry on the same day to Vancouver Island.
Our (only) unpleasant surprise after picking up the vehicle was realizing that the "grey tank" was not properly emptied by the previous renter. After using the sink to wash our hands, the water wouldn't drain anymore (due to a full tank), and we couldn't empty it in the supermarket parking lot between the agency in Delta and the ferry in Vancouver. We had to drive to the next campsite (in Victoria) with a bit of water in the sink, and with the vehicle's movement, the water splashed onto the floor, sacrificing clean towels on the first day to wipe it up... The Fraserway agency had warned us that sometimes the grey tank sensor is faulty; for example, it shows full when it's empty or vice versa (and we confirmed this during the next 14 days as often right after emptying at campsites, the grey tank stayed stuck at 2/3...), however, we would have appreciated it if the agency thoroughly checked the tank's status before renting out the vehicle instead of relying solely on the known faulty sensor (even if it means the agency should do a drain when the vehicle returns, to ensure all tanks are empty before re-renting the vehicle).
The kitchen kit is complete; the only criticism I could make is regarding the sponge (clearly a toy sponge with a lifespan of 1 to 2 days max, we had to buy more to properly wash our dishes + the 2 provided dish towels spread water around instead of drying, so we also bought a real dish towel).
The bedding kit is very decent as well; we even had a change of sheets for the 2 weeks. For 2 people, we had two (large) individual duvets which were more than sufficient.
Regarding the bath towels (4 large towels + 2 hand towels): very good, but it was a nightmare to properly dry the towels after showering, we hung them inside the RV (blocking the ends in the overhead cabinets above the table), but they dried poorly and smelled bad by the second day... Not practical as they took up space (hitting your head on towels when at the back of the RV), and we had to reposition the towels every time we needed something from the cabinets. Impossible to dry them outside because, in September, even without rain, it was not enough. We ended up buying microfiber towels that dried much faster and took up less space.
We also opted for the heater, and it was not a luxury as waking up at the end of September in the Rockies is chilly! However, the heater only worked for 2 days even though we only turned it on during breakfast, so we spent the last 3-4 wake-ups quite cold.
In general, regarding driving a vehicle of this size in Canada: I was initially very apprehensive as I had never driven this type of vehicle, especially abroad. In the end, it was a pleasure, and I felt safer than when driving my small car on the highway in France. Indeed, in Canada, I found drivers to be much more civilized and respectful of the rules of the road, and the roads are truly designed for all types of vehicles.
The mileage estimate when booking through Authentik Canada was well done; we opted for a total package of 2500 km and drove about 2300 km, thus avoiding excess kilometer charges.
Regarding vehicle pricing: indeed, it's a (big) budget. By booking about 6 months in advance, we paid 3300€ for a 14-night rental with a 2500 km package, a deductible insurance of $750, bedding/kitchen kits, and the heater. In addition, we had to add 500€ for fuel and the price for camping nights (approximately 600€). So, it costs around 300€/night all-inclusive, during a period still considered high season (at least according to some campsites).
After quick comparison on the Fraserway website for pricing without an intermediary, I must acknowledge that the price difference is very minimal compared to what we paid via Authentik Canada, which, beyond the booking, offers support and availability from our designated advisor, who quickly answered our every question (thank you Adeline!).
Despite this significant budget (at least for us), we do not regret it as we had incredible moments on the road, and to date, it is the most beautiful trip of our lives.
See you soon in Canada!
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(Translated by Google) Unforgettable stay in the Rockies, no issues with the RV. Very professional contacts with FraserWay. Highly recommended.
(Translated by Google) Motorhome at the top, practical and very good. The company is super organized and everything went wonderfully.
Gaspésie, 4x4 vehicle with cell, beautiful experience, Sept 24
(Translated by Google) Friendly welcome from Philippe, very accommodating, good communication. Warehouse not far from the airport. Very comfortable vehicle especially for driving, interesting because it can run on LPG (more advantageous) or petrol, practical vehicle, clean, operational, functional, maneuverable. You still have to manage the waste bins, of course, and sometimes they can fill up quickly (advised to be careful). The weather was fine, but if it was cold, plan for a quilt or blanket as the sleeping bags are light. [...]
(Translated by Google) good team, very decent vehicle
(Translated by Google) The choice of accommodations, the quality of the trip organization, the relevance of the advice given, and the follow-up of the trip, everything was perfect. The RV was, however, aging but fully operational. The rental service was good without being perfect. The vehicle could have been better equipped (a valve would have been welcome, fitted sheets to the size of the bed too...) despite that everything went well (during the handover, during the trip, and upon returning the RV at the end of the trip). [...]
Worry-free experience, Efficient
(Translated by Google) Value for money is very good! Canadream representatives are very professional (they are experienced!) The vehicle is spotless, everything works in the cabin, it’s easy and hassle-free. We understand why Canadream is extremely precise about the initial inventory: Quality is there. TCA (Ford F350 Pick up + cabin) is perfect for 2 people (kitchen, bathroom, heating, sleeping, dining area, ...). Ps: Budget for fuel, on TCA 14 liters/100 km when driving smoothly. Great experience. [...]
(Translated by Google) We are very happy to have booked through you, everything went as planned, we were very well received at Four Seasons and the appointment was great.
