RV rental
too old and badly maintained very dirty
Excellent
(Translated by Google) Authentik's services are excellent and their advice and referrals are most judicious. The recommendation of the landlord Fraserway to; Calgary was excellent we had great service and the vehicle was almost new and in excellent condition.
service to; see again
(Translated by Google) Vehicle not working: out of 18 sockets in the vehicle only 2 worked above the bed (not great for the toaster!)
Closet badly closing: with the bumps of the bad roads the door opens => broken crockery!
Dirty water pressure pump => failure
The training given at the start is brief, focusing on futile details and neglecting important information such as the functioning of the heating, the fridge, etc... 1°C without heating!
The staff is very polite but the remarks remain without results.
I pity those who will take our RV if my remarks are without effect!
[...]
very well
(Translated by Google) watch the video of the motorhome and see the highway code
6 fabulous weeks
(Translated by Google) Small problems at the start but solved by the staff of Fraserway (Delphine)
Perfect vehicle for 3
(Translated by Google) Our first experience in a motorhome, great experience, perfectly equipped vehicle, ultimately quite easy to drive. drive, the heating works perfectly, reasonable consumption compared to; a motorhome (closer to the 18/19L at 100 than the announced 15L), 3,300km traveled without collisions, Antoine explained to us; how the vehicle worked perfectly clear and super professional! If we had to take a vehicle, I would go without worries to this one which allowed us to do the loop Vancouver - Banff - Jasper - Tofino - Vancouver in 16 days. [...]
Perfect
(Translated by Google) The rented 4X4 with the trailer was magnificent. And the trailer principle works very well, especially in a country where you can't do anything without a car and where RVs are prohibited from parking almost everywhere.
Recommandé
Good vehicle but very light household equipment
Motorhome trip Quebec-Ontario
(Translated by Google) Very good preparation with the Authentik Canada team, which was responsive to questions asked.
The rental company (Cité Caravane) is professional, the motorhomes are in perfect condition (new from the year), and the checks on return are not excessively picky.
Clean motorhome, professional staff. I am delighted with my experience
(Translated by Google) The staff I dealt with (both at Authentik Canada and at the two Canadream centres) were all friendly and ready to answer all my questions.
Traveling across Canada in a motorhome was an extraordinary experience. There are enough campsites to offer real flexibility; to stop when you want. The motorhome we have (8 meters long) is as easy to drive as a car. However, you have to think about taking the turns a little wider.
[...]
Hyper professional
(Translated by Google) Everything went well. Good vehicle, a very commercial and attentive team. our listening beyond of our expectations.
we really expected to better
(Translated by Google) recent vehicle and in perfect working order
on the other hand really rudimentary kitchen utensils
toaster in poor condition, for example.
lack of cleanliness (hairs on the toilet bowl, dust embedded in the corners of the motorhome)
we really expected better view the price paid!!
the bike loan service is really close at hand. not recommended... rental which is ultimately expensive and bikes in poor condition.
the +: Clean and good quality bedding;
[...]
globally satisfied
(Translated by Google) Very happy with the chosen model (B20).
FraserWay services unsatisfactory
(Translated by Google) We are not very satisfied with the services of FraserWay renter.
The explanations for getting started with the motorhome have been sloppy, the FraserWay technician, in a hurry, telling us that all the explanations are in the binder given with the vehicle; but the French part is missing.
The 2nd day of rental, when we were already to 150 km from Vancouver, we realize that the hot water and the heating are not working. FraserWay then asks us to return for repairs. The repair is carried out in one morning, but, with the round trip until Vancouver, we lost 2 days of travel. The only compensation offered by FraserWay was not to bill us for the 300 km in addition to the prepaid package; and do offer us some items from the souvenir shop...
After the delivery of the motorhome, return to town at Vancouver: Driver refuses to stop as he drives right past our hotel and drops us off at Vancouver. the central station, ironically wishing us "good luck": we then passed; an hour in the rain ` wait for a taxi.
So much casualness from FraserWay which functions as a "tourist factory".
[...]
Very good engine weight/power to do 3000 km
(Translated by Google) Do not take bed linen packages, take your sleeping bags.
We had an old camper with more than 100,000 km, so there were some technical problems in the cabin.
Travel to the Canadian Rockies
(Translated by Google) Canadream has been much more flexible on taking possession of the RV contrary to the information received from Authentik. We made an appointment with Canadream for 11:30 a.m. instead of 1:00 p.m., which was convenient for us and at no cost.
Beautiful motorhome
(Translated by Google) We have been delighted with our camper, we were at comfortable at; 2 adults and 2 children aged 10 and 8. We ate and cooks without a problem. It was equipped with air conditioning and heating, we tested. both !
We could just point out that the bed on the driver's seat was a little hard and there was no barrier, to prevent children from falling. There were also a few crockery missing.
[...]
Vehicle detail
(Translated by Google) The vehicle had a few small flaws such as the sleeping mattress above the cockpit, which was too thin, so the board that serves as a bed base felt very firm. tighten to ensure proper operation therefore purchase of tools on site for. The extra km rate differs from the proposal. You can offer 0.29 on site 0.32 plus tax.
RV in very average condition. (end of lease)
(Translated by Google) After 21 days of rental we found the RV at the end of the rental (very used): example bedding and all the seat and sleeping foam in very poor condition, because they are simply worn; dirty windows, presence of mold on all interior contours! in chests and under the sofa reads old papers and a lot of dirt! smashed picnic table, crushed drain pipe and seamless
(hello ecology!!!)..for us no means of cleaning comes with the rental!
We made it go to; Cruise Canada it was us; replied that it was normal because we are at the end of the season....
I think this CRUISE CANADA partner is not to be found; the height of the requested service and does not represent the seriousness of AUTHENTK CANADA.
This fleet of vehicles is just waiting to be replaced!
[...]
Unsuitable motorhome to our need.
(Translated by Google) Vehicle too large and bulky for two people.
Tiring to drive and too greedy, forcing us to; shorten our itinerary and limit our visits.
Our trip went very well. We discovered exceptional landscapes.
(Translated by Google) Our CALGARY - VANCOUVER road trip went perfectly well. We rented an RV C30, we were a little worried to drive such a vehicle but in fact everything went very well. The spaces are very very large, the campsites all at the same time. made suitable. Our contact with the lessor of FRASERWAY was Well.
The vehicle was well equipped, the explanations at the start were clear and exhaustive.
[...]
Road trip : Canada-USA sept 17
(Translated by Google) I really liked : the quality of the reception, the VR corresponding perfectly to; the description, kindness and professionalism of Discount Joliette.
I liked less : fuel consumption.
Very disappointed with the company. rent
(Translated by Google) Very disappointed with this rental. The motorhome was dirty and poorly maintained when we were given the keys, the instructions provided by the rental team were not in line with the instructions mentioned in the motorhome, water leaked through the roof when it rained and the waste water drainage system did not work well (drain valves not 100% watertight).
For the asking price for the rental, we expected; better quality service.
[...]
Excellent
(Translated by Google) A great experience and a very warm welcome
Excellent
(Translated by Google) PERFECT SERVICE
A ÉQUALITY EQUIPMENTÉ
I RECOMMEND CITÉ CARAVANS
Very satisfied, despite some annoying details:
(Translated by Google) For example size and number of towels (2 per person for three weeks). Same remark for the tea towels. Dishes that have already been
lived a lot, especially pots and pans. Not even a single roll of toilet paper, no gas lighter for the oven, no scissors either.
Nothing to do repeat
(Translated by Google) Discovery of the Alto trailer which beyond to be light and very practical and well laid out. Assessment for the first time in a caravan: ideal! The Discount team was also very helpful and friendly! Do not hesitate to take the airport/Joliette transport option which is very practical to reach the very out of the way Joliette district; from Montreal
welcome dear discount VR super, C31D ideal for a large family
(Translated by Google) an RV suitable for a large family, we slept; to 9 people even sometimes 11 (8 adults and 3 children) when the weather was gloomy. Ideal for traveling. Otherwise when booking reception at Authentik very well advised; and friendly as well as at the Disount VR rental company, all the employees are very pleasant, nothing to complain about. thank you again to; all of you for allowing us to experience an exceptional holiday with the whole family [...]