Car rental
Satisfied
(Translated by Google) Satisfied with the car but not particularly with the reception of opinions. She wanted to sell me the deductible at $10 per day while in the contract the deductible is $0. Besides, she made me pay $40 for a return of the vehicle. the Montreal agency when it was supposed to be 0, the cleanliness of the vehicle was limited; to inside. On the other hand, the return was perfect. [...]
Perfect
(Translated by Google) Support and perfect vehicle. The possible return to; the airport is appreciable, with its fast shuttle service as well.
Fast and efficient service
(Translated by Google) Efficient reservation service, clear vouchers, fast counter service at any time. arrival and at return of the vehicle.... And upgrade to intermediate category instead of compact!
Very good vehicle above what we had reserved;
(Translated by Google) We did 4500 km and this vehicle was perfect for these long distances (trunk volume, comfort). Small flat, a large V8 engine of 5.7 liters therefore a consumption of 14 liters on average while driving smoothly!
AVIS, a deplorable partner...
(Translated by Google) My opinion is strongly mixed; because shared on the one hand by an extreme satisfaction with the services and the availability; of Authentik Canada's interlocutors, I am on the other hand scandalized; by the arrogance and the "I don't care" (I weigh my words) of the AVIS organization.
The adjectives that define Authentik Canada are: Proximity, Responsiveness, Customer Focus, Professionalism. It is a pity that these are totally at odds with the qualifiers that can be used for AVIS. The Vancouver agency offers simply deplorable customer service that even tarnishes the image of Canada and its people, who are so friendly and jovial.
[...]
More or less satisfied
(Translated by Google) Attention, the category proposed by authentik canada is not identical to the category proposed by authentik canada. that of Avis
We had opted; for a compact style hyundai accent / Renaud megane and àgrave; Vancouver Avis offered car was smaller; so we had to pay extra to change category!
After no particular concern
car rental
(Translated by Google) We rented a car during our stay in CANADA via Authentik-Canada. Everything went very well, from picking up the keys, to checking in. what we return the vehicle. We've been through Authentik-Canada several times and we've never been. disappointed. We highly recommend this site.
(Translated by Google) Very warm welcome and very good service.
excellent service
(Translated by Google) good service no problem
Authentik Canada very well, the Discount provider is not up to standard
(Translated by Google) A mountain of patience to recover the car, obviously the employee of Discount did not know our contract, nor the details, she wanted to explain to us that we could not go to the US, whereas it was planned when ordering with Authentik Canada. No info possible either on our passages on the paying bridge of Montreal. The employee tells us "you are not going to cross the toll bridge" (!). So as we borrowed it (the toll) we are waiting for the rest.
And subsequently, immense difficulties in adding a driver (even paying the supplement), the DISCOUNT agency in Sherbrooke never forwarded our request. The request had to be resubmitted by telephone and the additional driver's license refaxed. Fortunately, no incident occurred during our trip!
Positive point: The quality perfect car.
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Very warm welcome
(Translated by Google) Well organized with shuttle to the airport on the same site of the lessor.
(Translated by Google) Very clean vehicle. No hassle with the shuttle there and back
SUV : JEEP Grand cherokee
(Translated by Google) We were 4 people and we were a little worried about the number of suitcases. Our Authentic Canada advisor (Laurence) had advised us; 2 large suitcases and 2 small ones. We had more luggage than expected, but no problem with the JEEP.
Very good welcome at Avis Center
very nice rental car
Unexpected upgrade
(Translated by Google) Upgraded 2 levels (a large SUV instead of a compact car - Santa Fé nine) allowed us to travel comfortably.
Excellent service
(Translated by Google) Rental service at the best price. Personalized advice, instructions on the rules of conduct in Canada. On site: easy contact with the agency, new vehicle in line with expectations.
Très bizarre
(Translated by Google) We were on the spot, arrived by train from New York and therefore we did not know that there was a shuttle that took travelers to the hotel. the agency located to a few kilometres. We had to ask a competitor in the rental car park to find out the not obvious address....
Poor organization at; reception
(Translated by Google) At least 2 hours of waiting to take my vehicle, it is very long after 7 hours of plane and before 2h30 of road.
A better organization of the agency would greatly increase the level of satisfaction!
OK
(Translated by Google) Car corresponding to; Requirement. The Avis service did not seem to be familiar with the terms of the contract; with Authentik Canada (especially a free extra driver), but everything went well. I'm all about satisfied to have passed by Authentik Canada for this rental.
very good car but deplorable reception at the counter
Satusfactoin
(Translated by Google) À Apart from the fact that I could not be served in French, I liked it. experience, the explanations were clear. A little long to the pick-up but the return went very well;
Car rental.
(Translated by Google) Very good price and good review.
CHECK ALL DETAILS BEFORE SIGNING THE RENTAL AGREEMENT
(Translated by Google) 10 STARS for AuthentikCanada!!! Very good organization and always on hand. listening. I will not hesitate to use their services if needed. For the lessor Avis not the same. Think about; read and bring with you all documents provided by Authentik Canada. In the event of a dispute with the lessor on what is included in the service (insurance, costs of abandonment in another city, etc.), everything is in writing. Before signing the rental agreement, especially if you have something optional to do; pay when returning the vehicle (full of fuel, upgrade...) make sure that the total amount with taxes is mentioned; on the contract with the details of each service. Do not hesitate to ask for the name of the person looking after you. Keep the contract until the end of the journey and check if the vehicle has already damage before driving it. I initially took a paid upgrade ($7.00/day for 16 days) and also the fuel to return the empty vehicle to the airport. destination, on the contract is indicated $152.93 to; pay on return and they charged me $240.00 without informing me. what is the difference. After asking explanations they removed $40.00, but I do not yet understand the details of the final invoice compared to the initial contract (price of the upgrade, price of a full tank of fuel, taxes...) the vehicle with which I traveled 2700 km, it was very comfortable. [...]
Nice surprise !
(Translated by Google) We had booked; a "standard" car. We had, for the same price, a Jeep grand cherokee, all-terrain automatic, model 2016 which had only 5000 KM. No unexpected extras, No waiting to be done. the reception... Only drawback: it consumed + 10 liters of ordinary gasoline / 100 KM in peaceful driving... But in Canada, gasoline costs significantly less than in France.
very good
A new car !
(Translated by Google) this is the first time that we have rented a car at; abroad and it is really a success! Very warm welcome to; Toronto airport, the car was new, better bigger than I imagined, impeccable to put our two suitcases in the trunk. Return to Montreal airport, only inconvenience no gas station to fill up, we had to leave the airport and come back... But they did not take into account our delay. Very friendly staff. Next time I will take AVIS; I recommand it ! [...]
very good
good car nice and comfortable for 2 people
An efficient rental agency
(Translated by Google) Vehicle care: friendly welcome, vehicle of the desired category, practically new.
Delivery of the vehicle: simplified check-out (quick visual inspection of the employee of the fuel level, mileage and lap of the vehicle).
Dodge Caravan
(Translated by Google) We are very satisfied with the rental of our car. À our arrival at Calgary, all summer ready, it took 15 minutes and we were off.
For the return, it was; so fast and the lady who answered us was very nice and attentive. listening to our comments.