Car rental

Rental at; the height of our expectations

Très bon service

(Translated by Google) Meets expectations in every way. Very good performance

professional service

(Translated by Google) Upgraded for a 4x4

Nice overall performance. To advice

(Translated by Google) We have booked an SUV for a CANADA USA road trip. (departure Montreal - arrival New York) July 2016
The agency offered us; an upgrade without a price increase because it no longer had the requested category: very clean vehicle, refurbished; time.
A point of improvement: there are no explanations for handling the vehicle, which saves time: GPS, air conditioning, opening the trunk, parking brake. hand, ...the specifics of the vehicle. Overall very satisfied. [...]

The service was not complete

(Translated by Google) We had booked; a Ford escape, we had a Jeep cherokee, so smaller, but it’s enough for both of us, plus we return the vehicle a day earlier because our return was late. advanced. The rental company (AVIS) did not want to reimburse us for the differences, claiming that it was Authentik Canada who refused!

Good value for money

(Translated by Google) - only downside, no help to install the baby seat;

Perfect

(Translated by Google) Nothing to do say, everything went very well. as expected, we even got a car (15,000 km on the clock) of a higher category for the same price, which was very practical for the long hours of driving. road and the few paths taken.

Good service, nice car

(Translated by Google) Vehicle clean and in excellent condition. On the other hand, the waiting time at our arrival was too long, it took us 1h30 before recovering our vehicle!

No problem

(Translated by Google) Very competitive price, vehicle in excellent condition. I recommend

Very good processing of the request with Authentic and very good service Avis Aéroport Québec

(Translated by Google) Very good follow-up from the Authentic advisor.
Good surprise from Avis who upgraded us. from Compact to; SUV for an unbeatable price (thank you Maria-Louisa).
We will not hesitate to call again you for a future stay.
Good continuation to; your teams.

Very satisfied with this vehicle rental

(Translated by Google) I enjoyed to be able to recover the vehicle at any time. Montreal airport and to be able to drop it off at the airport. another place (chicoutimi)

Great car, great rental!

(Translated by Google) No worries at all; report, the car was great!

I recommend!

(Translated by Google) Everything went very well; with Authentik, less with Avis: Computer problem when picking up the vehicle. We have therefore not been recorded in the system, which has been problematic for restitution. We had to waste 20 minutes in the Avis offices. the airport to resolve the situation. Fortunately, I was sufficiently early... My rating of 4 is therefore an average between 5 for the services of Authentik and 3 for Avis (apart from the small problem with the restitution which has everything even well managed, everything went well to recover the vehicle, it was almost new and very clean). [...]

change of place to pick up the car obliged to pay 25 Euros to go to; the airport

(Translated by Google) For the taking of the car I think that there was a miss which cost me. 25 Euros and on the way back the place was badly indicated; no one comes to receive it or take a tour of the vehicle. I am really unhappy with the Avis services. The car was very well chosen. Also I just hope I don't have to. pay highway tolls?! Because I learned that it was not like in France. [...]

Very nice performance

(Translated by Google) We have been very satisfied with the rented car.
We had a puncture, and Avis did everything possible on a Sunday afternoon to find a garage for us. proximity who comes to change the wheel for us, and a new car has been delivered to us. delivered at the end of the day, to be able to continue our journey.

Very good advisor

Satisfaction depends on the person making the file (1st: 5 stars but 2nd: 2 stars)

(Translated by Google) We had booked; and set 2 vehicles, several weeks before our arrival in Montreal:
- 1st vehicle, the person was competent and pleasant. The 3rd driver was added as stipulated in the contract for 50 dollars for the complete stay. We did not wait, the vehicle was waiting for us. All this well deserves 5 stars, as does the assessment concerning our contact person at Authentik Canada (always available by email and telephone, always providing an answer to our questions)
- 2 nd vehicle, the person wanted to charge us for the 3 rd driver; the day (total: 255 dollars instead of 50) and we waited more than 45 minutes without any explanation.
We returned one of the vehicles 6 days before the scheduled date: we had to negotiate and not give up to find out if a refund was possible.
As for the vehicles, we are completely satisfied. We had booked; 2 minivans, these 2 minivans were in perfect condition. [...]

(Translated by Google) The car was a gorgeous Chevrolet, brand new state-of-the-art sedan with lots of options. Of course, we were very happy to drive such a comfortable and pretty car. But it is a car made for driving in town or on well-paved roads, and some campsites, such as that of Jacques Cartier, have kilometers of unpaved roads (paths). Maybe you need a car more suited to activity ? [...]

Everything went very well. - What could be better!

(Translated by Google) No surprises regarding the rental cost. Good category of car. Very clean car with low mileage. Thanks

Total satisfaction with our rental at the rental company Budget

(Translated by Google) Speed in outward and return passenger transport (airport-agency). Welcome to; the agency. Impeccable vehicle, the highest of its range in the category.
Return of the vehicle very fast without going to home

The car fitted well. our need

(Translated by Google) The car was spacious for 5 people and their luggage for 18 days of partly camping trips.
I do not recommend it for more with the suitcases.

Comfortable and compliant almost new vehicle

(Translated by Google) Almost new vehicle comfortable and compliant with our request and expectation (chevrolet malibu), convenient to carry our 4 suitcases (1 large + 2 medium + 1 cabin) + 2 bags
The automatic gearbox is confusing for us who are used to "manual" gearboxes. We would have liked a briefing and some explanations on its use. our arrival at the airport after a long and tiring journey.
Only downside, the cleanliness. interior of the cockpit to; improve. [...]

Perfect

(Translated by Google) Nothing to do say as to Authentik Canada's service: available and reassuring advisor. In the end, the vehicle was received at Avis in accordance with the requirements. the reservation. Impeccable... except for the "credit" card problem (I have a French bank card, visa 1er, classic standard) I didn't have who almost made Avis give me not the vehicle. Past this detail was perfect and I will gladly go back to Authentik Canada for my next Canadian stay. [...]

good experience

(Translated by Google) rented from Avis. car complies with; what was advertised, with some nice options (electric trunk and doors, very large trunk, comfortable, connectors OK). Its rather average. consumption rather high but normal for the size
Rental price rather expensive compared to a car rented at "Discount" by our friends.
On the other hand, huge disappointment for the GPS option: very expensive, while the equipment provided was borderline obsolete, not intuitive, not taking traffic into account, estimate of durations. es fanciful route, and ultimately much less practical than Google maps, which works on our iPhones even when the data to be downloaded. abroad are deactivated (just download the map as soon as you have wifi). I strongly advise against taking the GPS option. [...]

Car in very good condition

(Translated by Google) A recommendation: leave your luggage at; the hotel: Avis Est is not very close to the hotel. feet from the Mont Royal metro station.

Nice car, nice benefits, nothing to worry about. say

Ça roule !

(Translated by Google) Simple and efficient car rental.

A very good experience

(Translated by Google) I really liked availability and reactivity advisors from Authentik Canada.

Rental with Avis

(Translated by Google) Hello, I have rented a car via your site, the rental was done with Avis. When we arrived at Calgary to pick up the car, I must say that the reception was not very professional. Staff was dumb at first. They attempted to charge us supplements on the deductible in the event of collisions, and on the amount to be paid; pay when handed over. I had to pull out my contract to show them the correct data. When we took the car, ça smelled really much of the cigarette whereas it is forbidden to smoke in the cars. We were given a Hyundai Elantra, I must say that I really enjoyed it. this car. It is economical comfortable and had the latest technology. When we handed over the car Vancouver, we again came up against poor service. No hello and again they tried to extract money from us either by handing us a bill for $231, claiming that we had an additional driver when we owed $78 for the rebate; another place and that we were entitled to an additional driver. À new I had to take out the paperwork. Ça got sorted out, but at the end of the trip we would have appreciated; do not have to stubbornly persist.
I will not choose Avis in the future
Natalie [...]

Perfect!

(Translated by Google) Perfect rental car and the person we were with. in contact was very pleasant.