Car rental
(Translated by Google) THRIFTY rental easy access from Vancouver airport. No waiting at the counter, only waiting for the car because it was not ready (this allowed us to prepare our things, a quick freshen-up, our upcoming navigation...) 20 mins. Returning the vehicle without any problem. Easy rental to recommend. The car was okay but beware, the passenger seat is very low and cannot be adjusted in height (feeling of not seeing the road very well). [...]
(Translated by Google) The handover of the keys was done quite quickly at Toronto airport. The cost of the one-way trip was indicated and matched the amount quoted at the time of booking (excluding taxes and service fees). The vehicle matched the type reserved. The return of the car was done in 10 minutes at Montreal airport. In short, satisfied with the experience with Thrifty.
(Translated by Google) Friendly welcome, perfect vehicle, and attentive staff.
(Translated by Google) Quick check-in and upgrade
(Translated by Google) Renting a 7-seater SUV at Vancouver airport. The reception and explanations at the Alamo counter were clear. No ambiguity on the fees. A pre-check-in is possible during the wait, which speeds up the process. Modern and clean vehicle received. As for the return, easy and fast, without surprise. I will return to Alamo without any problem.
(Translated by Google) It was just perfect. Good automatic car with low gasoline consumption.
(Translated by Google) Rented for the second time with Autentikcanada. Without any problem. I recommend.
(Translated by Google) The welcome at the counter was very cordial, the car was almost new, and the return was quick and efficient.
(Translated by Google) Quick and efficient service, can be recommended without any problem.
(Translated by Google) Superb spacious car (Nissan Kicks), large trunk due to the absence of a rear shelf. Very clean, very good condition. Friendly staff. Easy to pick up the car and to drop it off.
(Translated by Google) The vehicle received was not the one expected but it is just as good. An automatic Chrysler Pacifica, very comfortable and pleasant to drive. Quite economical considering the size of the vehicle, certainly thanks to the speed limit in Quebec. A nice surprise, the additional driver is free thanks to Authentik Canada. No surprises when returning the vehicle to another agency (Montreal to Quebec). [...]
Professional staff, good experience.
Good car but not the one reserved. Deposit = CREDIT card?
(Translated by Google) Although I had booked a Rav4 SUV several months in advance, I got a Tiguan. However, the most important thing is that I still don't know if a CREDIT card (and not just a deferred debit DEBIT card) is required for the deposit. Neither Authentik, nor the bank, nor Thrifty were able to answer me. I had a CREDIT card made especially for the occasion, which incurred a cost of €80. [...]
(Translated by Google) The reception at the Quebec agency was not very warm and professional... we were left with the car in the street without any information (even though we had never driven an automatic) The tires were worn, the warning light was on, nothing had been checked and we had to change a tire at our own expense to avoid an accident and no gesture was made upon our return. It is impossible to park to return the car. [...]
(Translated by Google) Vehicle provided as per reservation. Pickup and return at Montreal airport very convenient, although a significant wait at the agency. Vehicle relatively fuel-intensive.
SUPER FAN
(Translated by Google)
(Translated by Google) Quick service, clean car, well-maintained and everything is well explained.
(Translated by Google) We are very satisfied with the online rental, all the options matched when the file was validated at the counter. A real pleasure to drive a new vehicle. However, very, very disappointed with the wait to receive the vehicle, more than 2.5 hours of waiting.
Rental WARNING
(Translated by Google) We had rented a HYUNDAI Sonata 6 months prior to the trip and when picking up the vehicle, the agent told us that the Sonata was not available and instead offered us an electric vehicle, which was not suitable for our trip as it involved several stages often in remote areas, hence there would be issues with charging. According to the agent, the only solution was to accept a BMW X5 instead. WE WERE OFFERED THE SECOND DRIVER OPTION BUT HAD TO PAY AN EXTRA $30 PER DAY, as there were no similar vehicles available to the Sonata. We were forced to accept or we wouldn't have had a vehicle. I simply call that organized extortion, as the initial contract was not honored. Thanks, AVIS! [...]
(Translated by Google) Avoid, 91.82 CAD additional charged from the VISA deposit without justification + car received dirty inside/outside
(Translated by Google) Very satisfied with our car rental, we got a large 7-seater car instead of the reserved Ford Edge, fortunately, as it would have been difficult to fit our luggage in.
(Translated by Google) Perfect reception Very good service, impeccable vehicle I recommend this rental company without reservation
Very satisfied with our rental. Very recent car.
(Translated by Google) Simple and quick vehicle pick-up and return. The car was very recent. I recommend.
Cheap and inconvenient.
(Translated by Google) We rented a car for 11 days with the package "Zero excess reduction, additional driver, and the first tank of gas prepaid" for an unbeatable price. However, the first prepaid tank of gas was not included, and we had to pay for it. More importantly, the rental company gave us a car with low tire pressure (2.4 bars instead of the expected 2.9 bars). We asked the rental company to inflate the tires, but they were unable to do so, and we inflated them ourselves at a garage on our route. Exterior defects of the vehicle were noted, but not the interior ones: the steering wheel leather was torn, the driver's door leather was damaged, the protection for storing the driver's seatbelt was not attached, the passenger side window seal was degraded, and as a result, we could hear the road loudly. Fortunately, we had insurance with zero excess as these defects not listed on the contract could have cost us a lot. The manager in Montreal is pleasant and tried to do everything he could, however, the staff at his disposal doesn't seem competent or lacks motivation. Despite all this, we covered 3500 km during our trip. [...]
(Translated by Google) Impeccable service, an upgrade on the reserved car, unbeatable price. Very quick and efficient service at the agency.
(Translated by Google) Easy to book, simple to pick up the vehicle and return it. Reasonable price.
(Translated by Google) Nothing to say! Everything went well and the staff was friendly and serious.
(Translated by Google) Quick pickup of the vehicle at Calgary airport, we got a Toyota SUV instead of the minivan. We returned the car at Vancouver airport, a Thrifty employee was waiting for us in the parking lot, the return of the vehicle took less than 5 minutes.
(Translated by Google) It's not worth booking a vehicle several months in advance only to be told upon arrival that there is a 2-hour wait to get the car. One star for Maria at the reception who got us the vehicle 30 minutes later, but of a lower category (it's the first time we have been downgraded); there were 5 people ahead of us, hence our reluctant acceptance. Noisy vehicle, tires almost worn out, and maintenance light on. The second star is for the friendly staff upon return. I do not recommend Thrifty due to a lack of organization. [...]
(Translated by Google) The car met our expectations, perfect reception by notice for the pick-up and return of the car.