Car rental
disappointing no car on D-day as agreed
(Translated by Google) only one car available, 7 places, which does not correspond to my needs and to the contract. I am asked to come back the next day, RE no car, I explain to them that I have already lost a day, nothing to do, I have to raise my voice to get a car !!!!!!
Not normal for a reservation made more than 4 months ago
Car Rental Reviews
(Translated by Google) It wasn't a large caravan Dodge but it was still a big enough vehicle for 6 people.
Very satisfied with this car rental
(Translated by Google) Very quickly taken care of by a pleasant person, not having the requested car, they immediately offered me a car from the upper range. No bad surprise at the price already paid.
No worries with the car
(Translated by Google) We were offered an upgrade to have a GPS. We were able to leave the car without refueling (option offered).
On the other hand, the price per day of the GPS is high.
Perfect from start to finish
(Translated by Google) Interesting price, very good availability by email and telephone, rental conforms to the description and no problem with the rental company. I recommend !
Satisfaction
(Translated by Google) Thanks to you, we have benefited from exceptional rental conditions. Additional guarantees without having to present my payment card.
We also benefited from an upgrade with a bigger and more comfortable car model!
If we were to return to Canada, without hesitation I would call on your services.
A big thank-you
Alban
Good vehicle, fast response
(Translated by Google) No waiting for pick up and drop off, vehicle in good condition, just a little dirty on the outside, am satisfied
Ideal car for two people
(Translated by Google) Car rental with very conclusive thrifty, immaculate car and easy pick-up and drop-off. Thanks to Authentik Canada
Very satisfied
Car rental with Thrifty for 15 days in a Toyota Corolla
(Translated by Google) As soon as the vehicle was picked up, the welcome was particularly cold. Not the impression of being a customer but only a user, and even more so when you refuse to take out additional insurance. For the use of the vehicle, nothing to complain about. The return went well except that I had the right to pay for an extra day because I would have arrived at 9:15 am and the pick-up would have been at 9:13 am two weeks before. I only found out once the return email was sent. The employee who got the car keys told me nothing except that everything was good. I find this really very petty and above all very anti-commercial. Obviously I do not recommend this company. [...]
very good
(Translated by Google) Very good rental, car obtained larger than the one rented, I highly recommend
Welcoming and professional staff
Good car, bad organization
(Translated by Google) The car was good, too bad the wait was more than two hours on arrival, the car not being available, it spoils the start of the trip a bit
Very satisfied
Excellent welcome and services offered
(Translated by Google) Excellent welcome in Montreal by Mike. He didn't hesitate to wait for us when we got back because we were a bit late. Only downside, deposit still not returned, I hope it will not be long.
Good
(Translated by Google) No explanation for the handling of the vehicle. However, new and very well equipped vehicle.
GPS imperative: provide Smartphone application if you do not take it with the car.
Beware of hidden costs
(Translated by Google) Be careful, if you return the vehicle to a place different from the one where you picked it up, you will be invoiced and deducted (it's so easy when you have the credit card imprint) very high costs.
I had the unpleasant surprise of having CAD 397 of unforeseen expenses at the return.
This was never made clear to me at the time of booking or when I picked up the vehicle.
[...]
minimum commercial sans plus
THE RESERVED VEHICLE HAS BEEN DELIVERED
No problem, serious company
experience correct
(Translated by Google) Waiting time of 45 minutes dirty vehicle
Contract respected but welcome in a sorry agency.
(Translated by Google) Once at the counter of the agency, the papers were quickly filled out but we had to wait more than an hour for the car. The Thrifty agency finally provided us with a Chevrolet Impala. Not being used to such a long car, I asked if a change was possible. Answer without call from the employee: "' I was lucky to have a vehicle so good "... In the parking lot, we went to get someone to check the bodywork and to answer a few questions about how to use the vehicle. Without this personal approach, we had no information.
Waiting, lack of listening and help for the customer when picking up the vehicle. On the other hand, the car provided proved to be reliable during the stay (24 days in the Canadian mountains) and the price indicated was respected (I am just waiting for the return of the 200 cad deposit on my account). Another positive point : returning the car to the airport was quick and easy.
[...]
Satisfied with the rental
(Translated by Google) Excellent welcome we were brought and brought back to the airport from then the agent. Clean and reliable car corresponding to our needs for the trip.
Very good experience.
(Translated by Google) Good advice to help us choose our rental agency.
Excellent rental
(Translated by Google) 24-day family trip with 3 children aged 4 to 9. We got a GMC Yukon instead of the dodge Grand Caravan, which is upper class. Avis check-in in Toronto very easy, GPS rental canceled the next day because the vehicle had its own GPS, no worries. We highly recommend Authentikcanada for your future rentals!
Vancouver Airport Rental
Last minute rental at the best value for money
(Translated by Google) Authentik Canada was able to respond to my last minute request by being very available (email + telephone)! The rental with Avis went perfectly and we were upgraded by 2 categories.
I highly recommend Authentik Canada for its service and prices!
perfect car rental
(Translated by Google) hello,
We rented a car for 3 weeks. We picked it up from AVIS at the Toronto airport and left it at the Montreal airport.
Everything went well.
Chloé took charge of our file and answered our questions quickly.
No complaints. We are satisfied.
Meets expectations
(Translated by Google) The car was available when we arrived despite the plane being four hours late, and it was in accordance with the category ordered. No particular problem, neither with the car nor with its handling or its return.
Satisfied
Very happy - compliant car and fast service
(Translated by Google) The rental company assigned us a Dodge Grand Caravan as planned (he even wanted to upgrade us by offering a Dodge Durango). We were more than able to accommodate 5 large pieces of luggage and 5 adults there :-) The level of finish of the vehicle ("crew") included the free GPS, it would have been nice to know this before arriving in Montreal to avoid bringing ours . Very fast service to pick up (Montreal Place d'Armes) and return (YUL airport) the vehicle! [...]