Car rental
Excellent
(Translated by Google) Very good service before and during the trip.
Vehicle not as requested
(Translated by Google) The vehicle received missed a compact Sauv Hyundai Venue by a smaller size. The car was new and comfortable but there was a serious lack of space for our luggage. My friend who rented at the same time as me and same category had a Nissan Sentra and had a lot more trunk space.
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Renting a Ford Transit caravan
(Translated by Google) We really appreciated being able to get a Ford Transit instead of a Dodge Caravan for our trip to Western Canada.
Hassle-free car rental
(Translated by Google) I rented a car through Authentik. It was a positive experience. I had no surprises. The only negative note is the lack of staff at the Avis counter at the Calgary airport. I waited 2 hours for my car. The agent gave me a full tank of gas for free
Van Vu Nguyen
Car Rental Western Canada
(Translated by Google) Everything was perfect at a very competitive price for a 2021 Jeep Grand Cherokee.
Thank you for everything.
Pleasantly surprised
Minivan rental for western Canada
(Translated by Google) We had a wonderful trip out West with the family and are completely satisfied with our car rental! The agent assisted us with the reservation. No surprise fees, everything went as planned. Everything was perfect, the mini van was waiting for us when we arrived and was most helpful and reliable throughout our vacation. Thanks!
Very enjoyable for the whole family
Road trip
(Translated by Google) Very good experience with Authentik. Everything went electronically and no problems. I received all the useful and essential information and even more.
If you are going out West, their guide (book) is a must. It's full of very useful information.
Location auto
(Translated by Google) Our car lication with Authentik was very pleasant: user-friendly and easy website, very interesting prices, efficient and cordial customer service, all the information required (addresses, insurance...) was communicated in advance by emails. We recommend Authentik!
Unbelievable
(Translated by Google) The clerk at Avis was amazing: nice welcome, patient (despite the late hour) and an epic upgrade!
Good price, good service, quality product
(Translated by Google) Renting through Authentik Canada was hassle-free. Booking online was easy and the rest went smoothly with the landlord. I would not hesitate to do business with Authentik Canada again.
Disappointment
(Translated by Google) We were really satisfied with the vehicle chosen for this type of trip. We were 6 people camping in BC.
Driving is also very pleasant.
However, service at the airport is not adequate. When the vehicle returned, I asked if everything was OK and was told yes, no papers to sign and no inspection.
An amount of $246.22 was withdrawn from my credit card without notice, without explanation. I feel scammed and I am still waiting for an explanation.
My daughter took care to take pictures of the small scratches at the start of our trip, we have nothing to complain about except that the vehicle is dirty.
[...]
Excellent service from consultant and supplier
(Translated by Google) The advisor was available to answer my concerns and give me the necessary information to modify my reservation for the rental of a vehicle.
The vehicle was already available when I arrived at the airport and the process only took a few minutes, with a very helpful adviser.
The return to the airport was very efficient, an Avis staff member was there to meet us and everything went very quickly.
Very satisfied with the services and I will not hesitate to use them again
[...]
Very well
Nothing to complain about, perfect experience despite a bit of a wait
(Translated by Google) Despite a bit of a wait on our arrival, we were well received, advised and directed. I do not recommend renting the GPS (Old model not up to date).
The car was perfectly clean and in working order and we appreciated the upgrade gesture.
Car rental
(Translated by Google) We had very good communication with Laurence, she listened to our needs
Location montreal
(Translated by Google) Quite good but we had the bad surprise of having to pay an additional insurance of 160 euros to cover a possible deductible.
This had not been mentioned to us at all.
I therefore believe that there is deception on the goods.
Difficult to reach them
(Translated by Google) Twice our key stopped working.
The first time, we tried to reach Avis on two different numbers and we waited over an hour. We hung up because in the meantime, a lady in a Ford dealership helped us and changed the key.
We also have some doubts about the quality of vehicle cleaning, especially in times of covid, since we found fries under the passenger bench.
[...]
Perfect service, vehicle in excellent condition (Mazda CX-5)
Simple, efficient and reasonably priced service.
Car rental
(Translated by Google) Competitive price. Convenient airport location with easy pick up and return. Clean car and courteous staff.
10 day stay in Vancouver
(Translated by Google) Everything went as planned. We were treated to a new and better car than the one we had reserved. Quick pick up and return. Everything was perfect for us.
Car rental
(Translated by Google) Hello,
We finally got a Volkswagen jetta instead of the Chevy. She was in excellent condition.
We were very satisfied with the good service from Authentik and that of Chloé.
I will do it again with Authentik, without hesitation!
Luxury car
(Translated by Google) Hello, the whole reservation on the Authentik side went very well, very professional, hassle-free. On the side of Avis, it went well, except that I don't think I had a Deluxe car (Chrysler 300) as stipulated in the contract, We had a Chevrolet blazer, and we didn't want to go back to see the clerk to let him know, because there were a lot of people at the counter But all in all, the experience was pleasant
Thank you to your team, you will be the first place I will check for my rentals in the future.
[...]
Rental of a car (Toyota Corolla 2021) for 10 days
(Translated by Google) Super nice rental experience. Take possession and return of the vehicle quickly and without problem. The car was practically new, so very clean and without any mechanical problems. Price well below the competition. Very pleasant staff. I highly recommend
Excellent!
Excellent
(Translated by Google) Car in good condition, spacious, and economical. Just perfect.
On the other hand, Avis sent me another invoice for $249 despite the fact that I had paid a full tank of gas to return the rental on departure. Thanks
Car rental between Calgary -Vancouver Service A1 d'Authentik
(Translated by Google) The car was perfect for our road trip. We finally got a hyandai Palliser. Good size and comfortable.
The only downside was the wait time at the Avis counter in Calgary. We waited at least 1h -1h15 before being served.