Car rental
Return trip to Quebec
(Translated by Google) We had a very good contact with Authentik Canada that recommends 100% with eyes closed! On the other hand, compared to AVIS, they are scammers like many rental companies (but AVIS in particular) who always offer thousands of additional insurances. Other than that, great! :-)
Fast and courteous service
good rental
(Translated by Google) My car rental went very well. I had a Nissan Rogue with lots of options (sunroof, camera). The reception was a bit long. I will go back to your Authentik Canada for a possible car rental.
Good car but poor service
(Translated by Google) The car (a VW Jetta) rented at the Montreal airport was excellent (comfortable and reasonable consumption) but the interior had not been cleaned properly (remains in the corners and seams) and no answer to the phone (a message concerning the oil was constantly displayed on the dashboard). We had to go to a local Avis dealer (in Kingston, super friendly) to get the answers to our questions... Returning the keys took 1 hour: lack of staff (or poor distribution of staff) at the airport. [...]
Toyota Camery vehicle
(Translated by Google) Good service, good vehicle, great experience
Superb car
(Translated by Google) Super friendly welcome and service
Excellent experience!
(Translated by Google) Everything went well for the rental of our car. Arriving in Calgary, we were upgraded at no additional cost to a Ford Blazer.
SUV vehicle instead of large sedan, dangerous
(Translated by Google) We were given an SUV instead of the requested large sedan (toyota rav4). Interior cleaning was just okay (dust left on the dashboard and crumbs in the cup holders).
The most serious is after leaving Montreal, the vehicle was shaking a lot during braking and in the rain, there was a big loss of grip (despite the 4-wheel drive), the front tires were VERY USED (wear mark reached ) almost smooth.
When I returned it, I reported it to the agent who put the vehicle away.
[...]
Notice
(Translated by Google) My rental was not a Jetta but a Chrysler 300S.
During the recovery of the car, the person at Avis was very correct and accommodating.
No problem with the vehicle, even if the trunk is not very roomy.
On the highways at the regulation speed consumption of 7 liters per 100.
During the return at YUL airport, the same people from Avis did not pose a problem.
[...]
Quick and easy
Very good customer service
(Translated by Google) The rental went very well.
Authentik team very responsive when needed to solicit them.
Excellent experience
(Translated by Google) We were upgraded, very warm welcome.
We recommend !
Car Rental Reviews
(Translated by Google) No waiting at the counter. Prices have risen a lot compared to two years ago, of course, but that's the situation. In addition, the given car was larger than expected. And no problems along the way.
Perfect, I recommend
(Translated by Google) New vehicle. Quick and very friendly check-in and return. All risk insurance included
Car spacious enough for us
(Translated by Google) Our suitcases fit well in the Nissan Versa.
At Avis, a lot of people waiting at the counter on Saturday morning. We receive the car an hour late, a little disappointed.
quick and easy
(Translated by Google) Service directly at the airport. Relatively fast, several customer service counters open. Quick transaction once at the counter; the person stuck to the reservation made through Authentik without falling into "seller" mode for possible additional services. Taking possession of the vehicle is also easy and simple. Back just as effective.
Notice
(Translated by Google) We had asked for an SUV and we got what we asked for. Great vehicle with lots of room for all 4 of us and our baggage!
Good experience. I recommend.
(Translated by Google) I had to modify my reservation several times, and I always found an available and efficient contact person to find solutions.
Very well
(Translated by Google) Great car! However Lack of explanations at the start on the car. Rental of the booster too expensive!
Very nice trip with a nice recent and economical car
Efficient and friendly
Very satisfied
(Translated by Google) We went through Authentik Canada to rent the car, and everything went very well. The vehicle was ultimately a Kia Soul, which accompanied us during our 3500 km without any problem.
However, there is still uncertainty about the application of the $500 deductible provided for in the event of an incident: the contract concluded with Authentik Canada included an option reducing this deductible to zero, but the lessor told us that it would be charged to us. , and that we should then turn to Authentik Canada for reimbursement.
[...]
Super location
(Translated by Google) Managing through Authentic Canada is a real pleasure. Listening and responsive, all the staff are professional and
you are super friendly.
At the rental company, the service is up to par.
Staff attentive to requests, vehicle ready and we were lucky to have an upgrade.. Good rental company I recommend
Location suv mitsubishi
(Translated by Google) Very good and fast support at Montreal Trudeau, as well as the return of the vehicle to Ottawa airport, which was done in a few mi utes.
great car
(Translated by Google) Perfect both at the pick-up and at the airport on the way back, very friendly staff, nickel car, it was perfect
Good
Beware of "forced" upgrade attempts
(Translated by Google) Impeccable car, but at the start we were first told that there was no vehicle of our category available because we had arrived later than expected in the day and therefore offered higher level vehicles and " miraculously" when I explained that I will not pay a supplement for a higher class vehicle we "found" a vehicle corresponding to our reservation.
The welcome could be warmer
(Translated by Google) Regarding the Avis agency, we rented a vehicle for 3 weeks with unlimited mileage and insurance included, to tour the Gaspé Peninsula. The reception at the Avis agency is not very cheerful. The formalities dispatched we are left to go around the vehicle ourselves. We note that we are missing the GPS provided for in the contract. We have to go back to the agency but they deliver it to us right away. The return of the vehicle is of the same order: very little exchange with the staff. That said, the advantage of Avis is unlimited km, and no need to wash the car before returning it. They do it themselves on the spot. [...]
Choice of vehicle.
(Translated by Google) Avis provided us with a 2-door Dodge Challenger GT when we arrived in Toronto. Very nice vehicle but not suitable for 4 seniors and 2 weeks of riding. Vehicle exchanged (Chevrolet Equinoxe impeccable) without worries after 3 days (very difficult to reach on the phone) at the same counter.
Souvenir of this trip that will remain among many others.
Too much waiting at the airport to pick up the vehicle
(Translated by Google) We waited 2h30 to take the car to the airport too bad and the wipers were defective too bad
Especially since we had very rainy weather during our stay.
On the other hand, the very rapid recovery