Car rental
Satisfied
Car rental
(Translated by Google) Long wait for vehicle delivery. ...
Car rental Montreal-Toronto.
(Translated by Google) Very easy pick-up and delivery.
Quality and cleanliness of the rented model impeccable.
Everything has been prepared in the rules of the art by Authentik Canada.
Difficulties due to a breakdown on the highway
(Translated by Google) Unfortunately, we broke down on the edge of the highway at the start of our journey, we had all the trouble in the world get help, because on the one hand the Thrifty platform is based in the USA, hence; great communication difficulties, and on the other hand to receipt of
Luckily one of us spoke English and we finally got someone from Thrifty on the phone who was on the phone. very responsive and got us another vehicle. available to; the airport of Quebec, and communicated; a taxi number to; contact to get us there (we were a good hour's drive from Quebec City).
Thanks to the support of our AUTHENTIK CANADA advisor, we were able to obtain reimbursement of the taxi and telephone costs incurred.
[...]
2 weeks rental without major problem.
(Translated by Google) Only one agent was in charge. registering departures and returns of vehicles; so a long wait. It would take 2 agents for this job.
Apart ça, we had booked; a small compact vehicle and we found ourselves with a 4x4 Jeep. But we paid the same price as for a small car. Small inconvenience, this vehicle consumes more gasoline, but the price of gasoline being much cheaper than in France, and this did not have many financial consequences. Overall we are satisfied with this rental agency.
[...]
clarity and efficiency
Vehicle in good condition and which has corresponded to the Our needs.
(Translated by Google) Small problem of information on the locking of the trunk which did not close at the same time as the 4 doors.
We asked Josée on this problem who also questioned discount. The solution to return to; Montreal to change vehicles did not suit us. So we traveled with this problem of unlocked trunk with our luggage in it.
It was not until the return of the vehicle that the rental company told us. that the trunk locked as soon as the holder of the remote control left the vehicle.
It would have been really helpful that this information about this specific HUNDHAI Elantra vehicle is given to us at the time of our claim.
[...]
Very good experience
(Translated by Google) I liked the pick up and return of the simple vehicle. I liked less, many small scratches on the skin. note when picking up the vehicle
Car rental
(Translated by Google) Support at; Montreal perfect and personal to; listening.
On the other hand, Toronto, fortunately we arrived just before the agency closed otherwise I must admit that given the lack of explanation I donùt know where; we could have left the car, only the mailbox for handing over the keys is clearly visible
Good sign
(Translated by Google) The staff is very professional. The car corresponded to the requested model; and was in perfect condition (exterior and interior).
A great experience
(Translated by Google) We did not meet of difficulty during our journey.
The car corresponded to; our expectations.
The lessor has been helpful and friendly.
We would renew the experience without any problem!
no hardware support from Thrifty
(Translated by Google) We rented a car at; Vancouver and then went first to Vancouver Island and then to the Rocky Mountains.
It turned out that the trunk of the car could not be locked. We then contacted twice the phone support from Thrifty (cost of phone calls about 100 euros for us).
Tired of wasting our money on phone calls, we continued our trip with the constraint of dropping off our luggage as soon as we had to stop. Admittedly, this did not prevent the car from rolling, but it was all the same. a great embarrassment.
[...]
Upgraded, oh the big car/!
(Translated by Google) The support is long, because many people at; the reception and the vehicles did not necessarily return, concerning ours we benefited from of a larger vehicle than expected (ç it surprises the first time), however the explanations concerning the vehicle seemed to us a little summary, just the handing over of the keys and you have to manage to find the "Char", certainly at 5B but we can do better. [...]
Perfect
(Translated by Google) A top travel advisor and no problem with auto discount. A wonderful journey at the end
Car rental
(Translated by Google) The consideration of the car has been perfect.
The car was in good condition and clean.
Good professionalism
Big scare at the start and then, very good
(Translated by Google) The trip almost could not take place because the Avis system refused to take the imprint of our bank card. It was a fingerprint without entering a code, which is very insecure. The card did not unlock and the seller did not want to know despite the live call to; our bank. He kept telling us that it was already over. arrived to other French people! Yes, our credit card systems are more secure. A much smarter manager finally called VISA (merchant side) who confirmed authenticity of the map and given a code to validate the registration.
A chance because there was no more car nearby. rent and that even with cash, we could not have done anything!
Other than that, everything was fine.
[...]
location à améliorer
(Translated by Google) the rental office was located not very of the Roberval hotel. On the other hand, the person who took care of the rental was a little overwhelmed by the queue. We have arrived at 9 a.m. and nothing seemed prepared. The car we chose was a Dodge and suited us perfectly. I recommend it despite a small supplement it is very comfortable
Good vehicle with GPS
(Translated by Google) Interest of the GPS for orientation, because the road indications are not always obvious.
Quick and Relatively Simple
(Translated by Google) There was a bit of a wait on the day that’ we recovered our car but it’s gone rather quickly. The pick-up of the vehicle has been made. very fast although the reserved model was not available. We were therefore entitled to; an SUV class vehicle. the return of the vehicle has been also very fast.
ok
(Translated by Google) new vehicle, large trunk, equipped with back-up camera (you get used to it). Explanations for driving with an automatic gearbox (virtually unknown to us) are given... if you ask.
Super!
(Translated by Google) Perfect organization!
NO PROBLEM WITH THIS RENTAL AGENCY
Nothing to do report, everything went very well.
(Translated by Google) We have recovered our car at; Montreal, to drop it off at New York 13 days later. The delivery of the vehicle was a little longer than for the other customers (you needed a car with an American plate). A small flat on the explanations: no explanation has indeed been given. supplied for driving (automatic gearbox), or fuel at a grave; utilize. It's a shame for the unaccustomed.
The price was quite substantial, due to the fact of taking the vehicle in one country to drop it off in another.
But for the rest, everything was perfect: clean, functional, comfortable car.
[...]
quality rental
(Translated by Google) We rented a very spacious Dodge Mini Van which I recommend because we were 4 adults, each with a large suitcase. On the other hand, driving such a car allows you to cover long distances without too much fatigue.
Good service from Authentic Canada
(Translated by Google) We are very satisfied with the service provided by Authentik Canada.
We could not find any car available for our stay (organized late) but Authentik Canada found us some. a very quickly at AVIS to; an excellent price / service ratio.
On the other hand, I put only 3 stars out of 5 for the AVIS service because we had to change 3 times from car to car; our arrival to the airport either for administrative problems (not the right paper with the right car), or for technical problems (cigar lighter not working, remember to check everything!). This made us lose 1h30 to; 2 hours before being able to leave serenely.
Then everything went well, the return of the car is also extremely fast: 5 minutes at most...
[...]
cool
my car rental went well. The procedures have been simple and fast.
very good
(Translated by Google) No surprises when the vehicle is returned. Clean and very comfortable car ' Toyota Corolla
One of the negative points of the stay unfortunately...
(Translated by Google) We were a little disappointed with the service.
Indeed, we arrived around 9:15 am to pick up the rental car, we were told a 30min wait until the car arrived.
No problem! We wait in front of Discount, go get a coffee. because it was cold.
Unfortunately, the minutes pass and àgrave; 10 a.m. no news, we will inquire at; home.
The car finally arrived after long minutes of waiting (very long when you wait in front in the middle of a draft without knowing when we will finally be able to leave). 12:15 p.m. with Discount's apologies and compensation for a car in the range above compared to what we had reserved.
We appreciated the gesture but we remained a little disappointed with the performance.
À see so that it does not happen again. every time !
[...]
Très déçu
(Translated by Google) Normally renting a sub-compact car at the arrival Dodge-type car The agency telling me that everything is normal that there is no surplus to pay but on a tight budget difference between sub-compact and large-caliber car over 3000 km concerning gasoline.