Car rental

perfect service

(Translated by Google) A brand new car

Excellent value for money

(Translated by Google) We received simple and professional service. Everything went off without a hitch. We had to pay a $75 fee to return the car to another location, but it was totally worth the cost. A success all the way. Thank you authentic

Totally incompetent Avis Ottawa agency!

(Translated by Google) Our rental reservation went very well with Authentik Canada, our advisor called us back and wrote to us several times to find us the best offer! Perfect.
On the other hand, when taking the car from the Avis agency in Ottawa, it was a disaster! They had given our car to another person who had already been on the road and had to come and exchange it with us! They had a computer failure we had to do everything by hand and no trace of the special conditions that Authentic Canada had been able to sell us. The manager didn't even want to talk to the advisor from Authentic whom I had on the phone, the situation was so complicated. In the end, it took us more than 1h30 to recover a car with only a piece of paper scribbled all over the place as a contract. No check of the vehicle before departure and no apologies from the Avis people for this situation. They were execrable! The return to Montreal, on the other hand, went very well.
Do not hesitate to call authentic on the phone in this kind of situation. They gave very good advice! [...]

Professional and friendly

top

(Translated by Google) Perfect. A shuttle picked us up at the airport to take us to the rental
After all was very well organized
Very kind. And back the same so top

Excellent service

efficient and courteous

(Translated by Google) following a setback with the rental company, I was able to quickly get help from AUTHENTIK CANADA quickly and efficiently.
I highly recommend .

Very good experience

(Translated by Google) Very responsive and available adviser, no bad surprises with car rental (and upgrade for a larger vehicle).

Serious rental

(Translated by Google) Vehicle requested and obtained in upgrade very easily.
No problem, impeccable vehicle, low consumption.
Very simplified return. Recommended company.

Upgrade not in line with my expectations

(Translated by Google) We were finally upgraded by the rental agency, when we arrived, which could have delighted us.
However, the vehicle provided was a 4x4 which consumed more than reason (30 L/100 km/h at times), the full tank had to be provided when the vehicle was integrated but we only had 500 km of autonomy instead of 650. The only positive point: the comfort of the vehicle. [...]

very dirty car

(Translated by Google) We have nothing to reproach Authentik Canada, however we are not satisfied with Discount Auto's service. Indeed the car was delivered to us very dirty with a strong smell of dog. Reception in Montreal not very friendly and a bit negligent because the return branch in Quebec was not informed of our arrival or the return of our vehicle.

Nothing to say if it's good..contacts always

(Translated by Google) Always very easy and precise contacts with Chloé, whom we unfortunately did not have time to meet as there was so much to see over 2 full days in Montreal! Excellent services by this organization, perfect for vl rental with Avis in the heart of the city.

great it was perfect

Perfect performance

satisfied, no more...

(Translated by Google) Very surprised to get my car back and to realize that it is dirty, inside and out! Glass shards on the floor on the side carpet. passenger. In short, I used the car I rented, but disappointed that this one wasn't even clean. I reported it to the person who gives it to me, but the answer is that he has no equipment to wash the car??? no comment... Disappointed also because I rented; an intermediate class which had to have a trunk capable of accommodating 3 suitcases, this was not the case, I was able to accommodate only one medium-sized suitcase and a small one, and I had to put a another medium-sized suitcase in the back seat of the car. For an intermediate class I was given a KIA Forte 5, it seems to me that this model is smaller than what is presented; on the website. [...]

Toronto Montreal

(Translated by Google) The rental has been easy, as well as the speed; of assistance. I recommend

Car at; the height of our

very good

(Translated by Google) Pass with Papineau opinion everything was on top.
Quick to hire
Super fast at the drop off without even going around the car.
Just a question to know if we had a problem.

Upgraded for free at; our arrival

No problem

(Translated by Google) Everything went very well, in accordance with which was expected. of the car rental company tried to to have me take out additional insurance, telling myself that I was not completely covered when, based on the documents from Authentik Canada, I thought the opposite. I had a moment of doubt. I did not take out additional insurance but what would have happened? in the event of an accident ? [...]

Authentik Canada very available and professional

(Translated by Google) Big disappointment when we arrived at the hotel. the airport since our car reservation had been cancelled. computer canceled... Fortunately, Authentik Canada was available and reachable (Friday evening at 6:00 p.m.!!) and took things in hand so that we had our vehicle as agreed. They settled the reservation with Avis who was not accommodating at first. Thanks again for your availability. and reactivity ! I do not hesitate to recommend you around me. [...]

Dissatisfied

(Translated by Google) Rented vehicle to Toronto, in a poorly lit parking lot. for the expertise, the first vehicle trunk too small the second plus 4 dollars per day but American model nothing in French impossible to change the language.
return of the vehicle from Montreal airport very quickly shipped; by employees

Très bon service

(Translated by Google) Very good contact with Andréa from Authentik Canada and also with the company. discount. The vehicle was ready to go. my arrival, everything went well. very quick to collect the keys. Also very good experience on the way back, the check of the car and the transport to the airport was done in less than 30min. Nothing to do say very good service that has nothing to do with it. to envy; Avis (used 2 years ago for a rental between Calgary and Vancouver). [...]

Impeccable car with bonus training at; automatic driving

I recommend

(Translated by Google) No bad surprise, everything worked very well,

No problem

(Translated by Google) Practically new and comfortable vehicle

Car rental - Montreal /Quebec

(Translated by Google) The organization of our trip via Authentik Canada went very well. We have been very well advised with a very good reactivity; from our advisor.
The car complied with; our expectations, the pick-up and the return went well.

Very good quality ratio. price, we confidently recommend!

Medium

(Translated by Google) Refueling is charged to us. to 67$ when on 3 provinces we paid it; maximum 55$ it’es A little big difference!!

Top car rental

(Translated by Google) Rental well located, in the airport car park, well indicated. New rented car (a TOYOTA RAV 4 all options with 187 km on the clock). It was us; proposed a JEEP at the same price because we were going to do the Rockies, which we kindly refused. (consumption would not have been the same!).
Consumption almost in line with; what was announced (+/- 8L/100kms), the price of petrol being much cheaper than in France!
The only small "problem": nobody spoke a word of French unlike what was indicated on the counter (we managed anyway :-) even if complicated; to understand when they try to offer you additional insurance which you do not ultimately understand if they are useful or not) and it was not for us; precise what fuel to use for this car... We asked; the gas station attendant during the 1st fill-up who gave us good information. Obviously, all rental vehicles run on "Regular 87". So thinking about ask the question when picking up the vehicle.
Return of the car very quickly (2'): turn of the vehicle done very quickly, control of the fuel level and the return of the 2 keys then delivery of a ticket notifying that no additional tax No comment is required (if everything is OK of course!), no need to go back to the office, your deposit is automatically canceled if everything is OK on the ticket! Convenient when you have your plane at hand. take because no waste of time! [...]

Perfect

(Translated by Google) Do not forget that the return of the car can take a little time... We were warned and were therefore not in a hurry.